ADSM-L

Re: StorageTek 9714 - ADSM on AIX - BAD tape drives

1999-07-05 04:35:02
Subject: Re: StorageTek 9714 - ADSM on AIX - BAD tape drives
From: G Christian <chris_g_fr AT YAHOO DOT FR>
Date: Mon, 5 Jul 1999 10:35:02 +0200
Hi Laura,

The problem you 've just encountered is knew by STK support and they
are working on it :
 9714 STK (firmware 1.9.52) with 6 drives DLT has the following problem
: when you power down and power up the robot (no tape in drive) , adsm
want to check all the drives and he doesn't check the sixth ! So as the
drive is blinking green, adsm cannot "speak" with it and it put it in
offline mode !!
NB : people are using Netbackup have the same pb !!

The only solution i know is -before run adsm- power up the robot and
after the IPL was completed, open the drive and re-initialize the sixth
drive manually (push on the shuttle which is black and wait for a bip
and green led stop blinking and after, push another time on the shuttle
black) Then run adsm and all is ok.

Chris



--- Joshua Bassi <jbassi AT GLORYWORKS DOT COM> a icrit:
> Laura,
> Laura,
>
> For what it's worth:
>
> About a year ago I setup a STK 9710.  I had similar
> problems as yours.  I
> had STK engineers in there like you wouldn't believe
> and all they seemed to
> want to do was swap parts out.
>
> But to ADSM support success, we found out that a
> parameter on the library
> had to be set:
>
> Fast Drive Load needs to be enabled
>
> I thought the word about that one got out, but
> hopefully for you it didn't
> get to your STK reps.
>
>
> Joshua S. Bassi
> Storage Management Team Lead
> AIX / ADSM Certified Specialist
> Dickens Services Group
> (404) 386-9848
> jbassi AT gloryworks DOT com
> www.TeamDSG.com
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager
> [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
> Galvin, Laura L.
> Sent: Thursday, July 01, 1999 1:17 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: StorageTek 9714 - ADSM on AIX - BAD tape
> drives
>
>
> Hi all,
>
> We are having a terrible time with our StorageTek
> 9714 and our 6 DLT7000
> tape drives.  In the last 5 weeks we have had 5 tape
> drives replaced mt3,
> mt4, mt3(again), mt0, mt2.  The symptoms are that
> all the lights come on and
> blink and a tape is stuck in the drive, on two
> separate occasions the tape
> has been destroyed, physically mangled.  StorageTek
> just keeps replacing the
> drives.  About three weeks ago, and three tape drive
> replacements,
> StorageTek was out and updated the software on 9714
> and the tape drives to
> the current levels ( at this time I don't know
> exactly what that is ).  We
> are running ADSM Server 3.1.2.13 on a G40 with AIX
> version 4.3.2.
> I have 3 SACS adapters with the following config.: (
> IBM just updated the
> adapters to the latest levels as well! )
>         scsi0 - mt0
>                        mt1
>                    mt5
>                        lb0
>         scsi1 - mt2
>                   internal devices hdisk0, hdisk1,
> cd0
>         scsi2 - mt3
>                    mt4
>
> These are the errors I'm getting..... I know they
> are different types but we
> are getting these all the time on different drives.
> I have a drawer full of
> DLT tapes that I have taken out of the library due
> to excessive errors.
> These tape are expensive and I find it hard to
> believe it's all the tapes!
> We use Quantum and DLT - DLTtape IV tapes.
>
> 06/24/1999 15:40:27  ANR8302E I/O error on drive
> DRIVE0 (/dev/mt0)
> (OP=LOCATE,
>                       CC=306, KEY=03, ASC=11,
> ASCQ=00,
>
>
> SENSE=F0.00.03.00.00.3D.20.16.00.00.00.00.11.00.00.00.00-
>
> .00.85.04.A0.00.00.18.50.00.74.9C.1A.,
> Description=Drive
>                       or media failure).  Refer to
> Appendix B in the
> 'Messages'
>                       manual for recommended action.
>
> 06/24/1999 15:40:27  ANR8359E Media fault detected
> on DLT volume 000212 in
>
>                       drive DRIVE0 (/dev/mt0) of
> library 9714.
>
> 06/24/1999 16:14:26  ANR8302E I/O error on drive
> DRIVE0 (/dev/mt0)
> (OP=LOCATE,
>                       CC=306, KEY=03, ASC=11,
> ASCQ=00,
>
>
> SENSE=F0.00.03.00.00.3D.20.16.00.00.00.00.11.00.00.00.00-
>
> .00.85.04.A0.00.00.18.51.00.74.9C.1A.,
> Description=Drive
>                       or media failure).  Refer to
> Appendix B in the
> 'Messages'
>                       manual for recommended action.
>
> 06/24/1999 16:14:27  ANR8359E Media fault detected
> on DLT volume 000212 in
>
>                       drive DRIVE0 (/dev/mt0) of
> library 9714.
>
>
> 06/25/1999 17:29:33  ANR8779E Unable to open drive
> /dev/mt0, error
> number=46.
> 06/25/1999 17:31:34  ANR8779E Unable to open drive
> /dev/mt0, error
> number=46.
> 06/25/1999 18:07:35  ANR8779E Unable to open drive
> /dev/mt0, error
> number=46.
> 06/25/1999 18:07:44  ANR8792E Unrecoverable drive
> failures on drive DRIVE0
>
>                       (/dev/mt0); drive is now taken
> offline.
>
> 06/25/1999 18:10:15  ANR8779E Unable to open drive
> /dev/mt0, error
> number=46.
> 06/25/1999 18:10:24  ANR8792E Unrecoverable drive
> failures on drive DRIVE0
>
>                       (/dev/mt0); drive is now taken
> offline.
>
> 06/25/1999 18:12:55  ANR8779E Unable to open drive
> /dev/mt0, error
> number=46.
> 06/25/1999 18:13:03  ANR8792E Unrecoverable drive
> failures on drive DRIVE0
>
>                       (/dev/mt0); drive is now taken
> offline.
>
> 06/25/1999 18:15:34  ANR8779E Unable to open drive
> /dev/mt0, error
> number=46.
> 06/25/1999 18:15:43  ANR8792E Unrecoverable drive
> failures on drive DRIVE0
>
>                       (/dev/mt0); drive is now taken
> offline.
>
>
> 06/30/1999 07:40:30  ANR8302E I/O error on drive
> DRIVE2 (/dev/mt2)
> (OP=LOCATE,
>                       CC=205, KEY=FF, ASC=FF,
> ASCQ=FF, SENSE=**NONE**,
>
>                       Description=SCSI adapter
> failure).  Refer to Appendix
> B
>                       in the 'Messages' manual for
> recommended action.
>
> 06/30/1999 07:40:59  ANR8302E I/O error on drive
> DRIVE2 (/dev/mt2)
> (OP=LOCATE,
>                       CC=205, KEY=FF, ASC=FF,
> ASCQ=FF, SENSE=**NONE**,
>
>                       Description=SCSI adapter
> failure).  Refer to Appendix
> B
>                       in the 'Messages' manual for
> recommended action.
>
> 06/30/1999 08:41:39  ANR8302E I/O error on drive
> DRIVE2 (/dev/mt2)
> (OP=LOCATE,
>                       CC=203, KEY=02, ASC=04,
> ASCQ=03,
>
>
>
=== message truncated ===

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