ADSM-L

Re: I/O Error and SCSI Adapter Failure while writing data to tape cartridge

1999-06-02 02:54:51
Subject: Re: I/O Error and SCSI Adapter Failure while writing data to tape cartridge
From: G Christian <chris_g_fr AT YAHOO DOT FR>
Date: Wed, 2 Jun 1999 08:54:51 +0200
Hi chris, and sorry because i forgot to tell you that my 3570 is
working under ... a 2944 Adaptec (fast wide diff) !!

Happy to know your config is now working.

Bye ! Chris



--- Christy WU <tfwu AT ELMCT DOT COM> a icrit:
> Dear all,
> Dear all,
>
> Thanks for all your help. I have solved the problem
> by replacing the IBM
> 4_B differential adapter to an Adaptec 2944 UW one.
> Amazingly it works
> perfectly once I plugged it in the system. Again my
> appreciation to all of
> your help.
>
> Regards,
> Christy WU
> ELM Computer Technologies Limited.
>
>
>
>
>
>
> "Robinson, Cris" <Cris.Robinson AT LibertyMutual DOT com>
> on 06/01/99 10:14:46 PM
>
> To:   Christy Wu/TSD/ELM/HK, ADSM-L AT VM.MARIST DOT EDU
> cc:
> Subject:  RE: I/O Error and SCSI Adapter Failure
> while writing data to tape
>        cartridge
>
>
>
>
> Christy -
> Be sure that you are looking at the drives on the
> correct port when you
> define them in ADSM.
> Here is a good way to check:
> Go to the control panel, click on SCSi adapters.
> Click on the adapter that
> your library is connected to, for me it is an
> adaptec card,
> click on your library to get the properties and
> click in the settings tab.
> The port should be 01 based on your configuration
> define in ADSM
> of MT0.0.0.1 If the number is different in the
> settings tab make sure to
> update your drive to match it. I.E if the settings
> tab says
> 2 in the SCSI port field then update the drive to
> mt0.0.0.2.
>
>
> Let us know!
>
> Good luck -
> C
>
> __________________________________________________
> Cris Robinson
> Sr. Technical Analyst
> Enterprise Storage Management / ADSM
> Liberty Mutual Insurance
> Portsmouth, New Hampshire
> 603.431.8400.54837
> mailto:cris.robinson AT libertymutual DOT com
>
> Dilbert words of Wisdom:
> Accept that some days you're the pigeon,
> and some days you're the statue!
>
>      -----Original Message-----
>      From:     Christy WU, T.F.
> [SMTP:tfwu AT ELMCT DOT COM]
>      Sent:     Saturday, May 29, 1999 5:55 AM
>      To:  ADSM-L AT VM.MARIST DOT EDU
>      Subject:  I/O Error and SCSI Adapter Failure
> while writing
> data to tape cartridge
>
>      Hi folks,
>
>      I need your help in solving the ADSM backup
> problem.
>
>      Background story:
>      To install ADSM 3.1 on NT Server 4.0 with
> Service Pack 4 running on
> IBM
>      Netfinity 5500 and a Magstar MP 3570 attached
> to PCI SCSI-2
> Fast/Wide
>      Differential adapter in Netfinity 5500.
>      After installation finished and reboot, ADSM
> server started, device
> drive
>      ADSMscsi started.
>      Increase database, recovery log volume, disk
> storage pools.
>      Under diagnostic found following items:
>      TapePeripheral mt0.0.0.1
>      MediumChangerPeripheral lb0.1.0.1
>      TapePeripheral mt2.0.0.1
>
>      Command used to define the library, dual
> drives, class and
> storagepool:
>      >define library autolib libtype=scsi
> device=lb0.1.0.1
>      >define drive autolib autodrive1
> device=my0.0.0.1 element=16
>      >define drive autolib autodrive2
> device=my2.0.0.1 element=17
>      >define devclass autoclass devtype=35700
> format=3570C
> library=autolib
>      mountlimit=2
>      >define stgpool autopool aotoclass
> maxscratch=100
>      I use the wizard to label libray volume for
> both magazines and
> follwing
>      command to check in the library volume
>      >checkin libvolume autolib status=scratch
> search=yes
>
>      Setting on the Magstar MP 3570:
>      Library has been configured in Random mode and
> is running base
>
>      All the above command run successfully. But
> problem occurs while I
> backup
>      data on to the tape cartridge. The whole system
> was hung with the
> following
>      error:
>
>      ANR8302E I/O erroro on drive AUTODRIVE1
> <MT0.0.0.1>
>      <OP=WRITE, CC=205, KEY=FF, ASC=FF, ASCQ=FF,
> SENSE=**NONE**
>      Description=SCSI Adapter Failure>. Refer to
> Appendix B in the
> 'message'
>      manual for recommended action.
>
>      Message in the event viewer in NT:
>
>      The description for Event ID (11) in source
> (AdsmScsi) could not be
> found.
>      It contains the followinig insertion string(s):
>      \Device\lb0.1.0.1
>
>      The description for Event ID (11) in source
> (AdsmScsi) could not be
> found.
>      It contains the followinig insertion string(s):
>      \Device\mt0.0.0.1
>
>
>      Action:
>      I installed Magstar MP 3570 driver under NT
> tape device and backup
>      successfully onto a tape cartridge on Magstar
> MP 3570 via NT's
> native
>      backup. I guess it eliminates the possibility
> of adapter failure.
>
>      Any clues? I tried to install service pack 3
> for NT 4.0 and also the
> fix 3.1.2.20 for ADSM V3R1, but no improvement has
> made. Have I miss a step
> during the installation? Or ADSM for NT simply
> doesn't work with Magstar MP
> 3570 and DLT 7337? Please advise.
>
>      Regards,
>      Christy WU
>      ELM Computer Technologies Limited
>

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