Re: Problem with accessing another node using dsm.
1999-04-15 07:58:52
Subject: |
Re: Problem with accessing another node using dsm. |
From: |
Richard Sims <rbs AT BU DOT EDU> |
Date: |
Thu, 15 Apr 1999 07:58:52 -0400 |
>The first problem was with the loop of mount/dismount of the same
>tape volume with 100% Filling. According to the tech I spoke with,
>she believes there was an APAR for this but can't remember it.
Further disappointing performance from the IBM Support Center.
They aren't supposed to remember APAR numbers - they are supposed to be able
to find them in the APAR databases. If you are left with a problem because of
a lame response like this, call the Support Center and speak with the duty
manager and get this problem resolved for your company.
Richard Sims, BU
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