you can run SNMP on the 3494 and get all sorts of alerts including
interventions... we monitor ours with Openview.  It seems to work fairly
well.

Tom


> -----Original Message-----
> From: Hilton Tina [SMTP:HiltonT AT TCE DOT COM]
> Sent: Friday, January 22, 1999 3:02 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Re: 3494 volume "inaccessible"
>
> Richard,
>
> Can you tell me what monitor will watch the library?  The only way I know
> to
> find the "int req" conditions is to look at the console at the 3494 or the
> panel by the I/O convenience slot.
>
> Tina
>
> > -----Original Message-----
> > From: Richard Sims [SMTP:rbs AT BU DOT EDU]
> > Sent: Friday, January 22, 1999 1:23 PM
> > To:   ADSM-L AT VM.MARIST DOT EDU
> > Subject:      Re: 3494 volume "inaccessible"
> >
> > >Does anyone know what it means when a volume is "present in library,
> but
> > >inaccessible"?
> >
> >         Typically, the tape volume is stuck in a drive - failed to
> unload.
> >         Expect the robot to be in an Intervention Required state.
> >         Sites with a 3494 should really have some kind of monitor
> running
> >         which watches for Int Req conditions so that remediation can
> occur
> >         with minimal service outages.
> >
> >                 Richard Sims, BU