Magstar Tapes for 3570
1998-10-18 19:25:04
Hi,
We had a few hardware failures on a 3570 unit, and the IBM guy came and fixed
it up. He upgraded the microcode to the latest level also.
We are still getting a stack of VCR errors and also some tapes seem to have the
barcode in the wrong place which gives the unit a hard time. The IBM
maintenance man said that there was a bad batch of tapes....
Is this true? If so, what are the batch numbers, what bad affects do these
tapes exhibit, and how do we get them replaced.
IBM, I know you read this forum. I got no response from the last email from you
(SCSI sense codes), perhaps you can answer this one.
Regards
Shane
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