ADSM-L

Re: Annoying Windows NT/95 GUI Quirk

1998-10-14 10:08:53
Subject: Re: Annoying Windows NT/95 GUI Quirk
From: Jeff Connor <connorj AT NIMO DOT COM>
Date: Wed, 14 Oct 1998 10:08:53 -0400
I applied 3.1.0.5 and it did fix the problem.. Thanks Andy and IBM.   To
Richards point, I did state that I planned to open an enhancement request
or problem record and I usually do stay one behind or at the current ptf
level on the clients.  I held back on the Windows NT 3.1.0.5 ptf level a
bit because of many problems I heard it had out of the gate.  Sometimes
being the first kid on the block can be painful.  The final version of
3.1.0.5 does appear to be stable now. I put the question out on the forum
to see how many others may have experienced this problem or if there was
something unique about our client machine that might be the problem.  There
is a bit of IBM bashing that takes place on the forum at times but I don't
this thread was doing that.  I do agree with your point that staying more
current may eliminate some traffic on the listserv.

Jeff





Richard Sims <rbs AT BU DOT EDU> on 10/14/98 07:54:38 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: Jeffrey P Connor/IT/NMPC)
Subject:  Re: Annoying Windows NT/95 GUI Quirk




>APAR IC20534, which addressed this
>problem, is supposed to have been fixed in 3.1.0.5.

This issue was a good example of what we must all be careful of:
Don't complain that something doesn't work unless you are at the
latest maintenance level.  If your software is backlevel and you
(and your customer site) are just enduring a problem situation,
you're doing yourself and your business a disservice.  Then
complaining about the problem is just wasting energy in the wrong
direction.

Obviously, a lot of the problems we come upon are already known,
and fixes are at least in the works, if not already out in the
latest PTF level.  If you encounter a problem with searchable
symptoms, seek it in the IBM problem management databases
(accessible from the ADSM home page) to see what its status is
and if there is a fix available already.  If uncertain, you can
contact the IBM Support Center and they can help determine what
the status is.  This will expedite resolution of the problem at
your site.  ADSM-L can supplement by pooling knowledge about
less searchable problems and general situations.

  Richard Sims, Boston University OIT
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