Is this the EDBBCLI.DLL problem in Exchange server?

                -----Original Message-----
                From:   Del Hoobler [mailto:hoobler AT US.IBM DOT COM]
                Sent:   Tuesday, August 18, 1998 7:58 AM
                To:     ADSM-L AT VM.MARIST DOT EDU
                Subject:        Re: ADSM Exchange backup failiure

                Jan,

                Here's what is happening...
                The Exchange Agent has asked for some data from the
                Exchange Server and the Exchange server is not
returning.

                This is most likely the following known problem
                opened with Microsoft:

                     Bug x5:66198 is for Exchange 5.5
                     Bug x5:66942 is for Exchange 5.0
                     Bug x5:66943 is for Exchange 4.0

                There are fixes for these available from Microsoft.

                This has been seen mostly on single CPU machines.
                The fact that you get "Backup is already active. ,"
                when retrying the backup is also because of another
                Exchange bug (which can only be fixed by closing
                the Exchange Agent GUI, waiting 4-6 minutes, then
retrying
                the backup).  We are working with Microsoft on this too.

                Both of these problem are not particular to the
                ADSMConnect Exchange Agent and will happen with other
                backup products using the defined backup/restore API's.

                If you are seeing this "hang" quite often, call
Microsoft,
                mention the bug number above and obtain/apply the
hotfix.
                If you don't want to do that, you could also try the
                possible workaround of the "/BUFFERS:1" (only available
                with the FIXTEST 1.1.0.0 "A" version).

                Thanks.

                Del Hoobler
                ADSM Agent Development

                >> Dear All,
                >>
                >> A couple of days ago I encountered back-up problems
with the ADSM agent for
                >> MS Exchange.
                >> What is happening:
                >>
                >> The back-up starts as planed, but hangs after some
time. Here is a
                >> extraction of the log-file:
                >>
                >>
                >> ADSTAR Distributed Storage Manager
                >> ADSMConnect Agent for Microsoft Exchange Server
                >> Command Line Interface - Version 1, Release 1, Level
0.0
                >> (C) Copyright IBM Corporation 1998. All rights
reserved.
                >>
                >> ***FIXTEST - Version 1.1.0.0 "A"
                >>
                >> ADSM API Version 3, Release 1, Level 3
                >> ADSM Nodename: DCZEXCHG
                >>
                >> This is a "Try and Buy" license which has 43 days
until expiration.
                >>
                >> Starting a backup to the ADSM server...
                >>
                >>    Exchange Server : DCZ01S20
                >>           Database : Directory
                >>        Backup Type : Incremental
                >>
                >> Logging on to the ADSM server...
                >>
                >>
                >>  ...(text removed)...
                >>
                >> When I than stop the scheduled ADSM service an dstop
the MS Exchange
                >> Directory service, I get of course:
                >>
                >> Backup error encountered.
                >> Exchange Error: The interface is unknown.
                >>
                >> When I manually try to make a back-up of the IS or DS
without stopping the
                >> ADSM & Exchange service first I get "Backup is
already active. ,"
                >> At the ADSM host, the back-up session has timedou,
because of no response
                >> from client (i.e. MS Exchange).
                >>
                >> Does any one has a clue why my incremental back-ups
fail?
                >>
                >> (There has been made a successfull full and
incremental  back-ups before
                >> these failiures)
                >>
                >>
                >> Jan
                >>
                >> > Delaware Computing Group
                >> > Delaware Infrastructure Management
                >> > Blokkestraat 29A
                >> > B-8550 Zwevegem
                >> > Phone    +32-56-76.76.00
                >> > Direct    +32-56-76.76.52
                >> > Fax         +32-56-76.77.93
                >> > E-mail        post_jan AT delaware-computing DOT com
                >> > URL   http://www.delaware-computing.com