This info should be in the READ1ST.TXT file that comes with the ADSM
backup-archive client (I wasn't certain whether you were talking about an ADSM
client or server, but even if it's the server, it still applies):

  - Shell Extension Conflict - * Windows NT V4 platform only *
    It is possible (although rare) during installation that a
    message will be displayed indicating a Shell extension
    conflict.  This is a result of a bug in the install tool
    software that is used on most Windows 32-bit platforms.

    One product that we know encounters this conflict is IBM
    AntiVirus V2.5.2.  The problem string will be displayed
    in the Warning message.  The install then exits.

    There are a couple of ways to circumvent this conflict
    with the install.

    1) Get a fixed level of the offending product and install
       it prior to installing ADSM.

       Example:  (if IBM AV V2.5.2 is the conflict.)
       First install IBM AntiVirus V3 or later, then install ADSM.

    2) Uninstall the offending product (eg. IBM AntiVirus V2.5.2)
       and install ADSM V3  and then re-install the offending product.


Andy Raibeck
IBM Storage Systems Division
ADSM Client Development
e-mail: storman AT us.ibm DOT com



ADSM-L AT VM.MARIST DOT EDU on 07/23/98 09:16:02 AM
Please respond to ADSM-L AT VM.MARIST DOT EDU
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: ADSM Version 3 server install


When starting the install program for ADSM Version 3 on a NT server, I
receive the following message and the installation donot start.
Install detected an additional Winlogon shell extension
c:\ibmavnt\iavlogon.exe . Due to software limitations the install will
exit. Please see the Read Me First - Shell Extension Conflict section.
We have IBM antivirus program installed on our server.
I have looked at the Read Me First files and could not find the named
section.
Does anyone know what is meant by the message or where I can find referred
section?
Thanks.