I have had the same problem with my 3570/3575 tapes.  Advice from IBM is
always NEVER remove the tape manually, but they offered no suggestions
on how to avoid it.

The only way I have been able to get around it is to play with the tape
library itself.  Turning it off and back on, then running the 'init
element status' usually gets it to eject the tape, and sometimes put it
away.  If it doesn't put the ejected tape away I haven't had much
success without halting and restarting ADSM.  For some reason that seems
to work, and it is much faster than an audit library.

It is always a hit or miss situation, so I hope someone out there has a
better answer to your question!

> ----------
> From:         Sam Mauro[SMTP:smauro AT QUAKERSTATE DOT COM]
> Reply To:     ADSM: Dist Stor Manager
> Sent:         Tuesday, June 02, 1998 12:16 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      9710 stuck tapes
>
> Hello all,
> Does anyone know what the proper procedure is when removing a
> 'stranded'
> tape out of a 9710 robot.
> The scenario is a tape is still in a drive, ADSM does not know about
> it, so
> the tape must be manually
> ejected. After removing and placing back in one of the columns, next
> time it
> is referenced, ADSM can
> not locate it.
> I know running an audit will correct this, but that takes 2 or more
> hours.
> Is there a better, quicker way of
> handling this situation? Thanks in advance.
>
> Sam Mauro
> Sr. Systems Programmer
> Quaker State Corporation
>