ADSM-L

Re: Novell gurus out there...

1997-10-23 11:35:44
Subject: Re: Novell gurus out there...
From: "Boles, Angel V." <bolesav AT WESTINGHOUSE DOT COM>
Date: Thu, 23 Oct 1997 11:35:44 -0400
I've had situations where the Novell server hangs when trying to do
backups.  It has always been an NLM problem that had to be resolved.
Don't know which NLM,,,, some Novell guru would figure it out for us. 

Angel Boles

Westinghouse Electric
(412) 642-5944
Win 272-5944
bolesav AT westinghouse DOT com

> ----------
> From:         Christo Heuër[SMTP:christoh AT absa.co DOT za]
> Sent:         Thursday, October 23, 1997 12:34 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Novell gurus out there...
> 
> Hi everyone,
> 
> I have had a strange occurrence and wondered if any 
> of you Novell people could help here...
> 
> Our environment is as follows:
> OS/2 ADSM backup server - Latest PTF level 
> for OS/2 ADSM server - Fixpak27 loaded.
> Novell adsm client - Latest Novell client, but here
> is where I'm wondering - the server is SFT111...
> What happens is schedules/backups run fine - 
> Did a full backup last night - went through no problem.
> Tried a restore of a file today and the process starts 
> up to where it would ask the password, but then hangs.
> Can not unload the dsmc - If we do that the console also 
> starts to hang and we end up having to re-boot the server.
> The OS/2 server does not even show this session starting.
> Has anyone seen this - or should we start looking at running
> traces?
> 
> Here is what comes out on the 2nd server's console:
> 
> 
> Abend: Page Fault Processor Exception (Error code 00000000)
>     OS version: Novell NetWare SFT III IOEngine 4.11  August 22, 1996
>     Running Process: DSMC.NLM        0 Process
>     Stack: 5C C3 A8 07 00 00 00 00 BF 6F 26 E1 6C CC A8 07
>            54 C3 A8 07 2D 54 4F 44 41 54 45 00 32 38 00 30
>            38 00 31 39 39 37 00 04 4C 04 E6 04 FF FF FF FF
> 
> Additional Information:
>     The CPU encountered a problem executing code in DSMC.NLM.  The
>     problem may be in that module or in data passed to that module
>     by another NLM.
> 
> The running process will be suspended.
> 
> 10-23-97   3:00:25 pm:    IOENGINE-4.11-4631
>      WARNING! Server GRAND experienced a critical error.  The
> offending
> process
>      was suspended or recovered.  However, services hosted by this
> server
> may
>      have been effected.
> 
> 
> 10-23-97   3:02:19 pm:    RSPX-4.10-28
>      Remote console connection granted for 1E1E1E1E:0004AC837FED
> 
> GRAND_IO1 <1>:
> 
> Hope this makes sense to someone.
> 
> TIA
> Christo Heuër
> ABSA Group 
> Johannesburg
> South Africa
> E-Mail: christoh AT absa.co DOT za 
> 
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