ADSM-L

Re: Win32 client hangs during incremental backup. (fwd)

1997-10-15 07:04:49
Subject: Re: Win32 client hangs during incremental backup. (fwd)
From: "Lambelet,Rene,VEVEY,FC-SIL/INF." <Rene.Lambelet AT NESTLE DOT COM>
Date: Wed, 15 Oct 1997 13:04:49 +0200
Hello,

it remind me a serious problem we had with one of our Netware node (HP
hardware). Was fixed by moving the machine to another HUB, changing the
connexion fiber and changing the FDDI adapter card!

Thera are so many possible causes for connexion problems...

Rene Lambelet, Nestle, VEVEY

>-----Original Message-----
>From:  Joseph A. Faracchio [SMTP:SPGJAF AT CMSA.BERKELEY DOT EDU]
>Sent:  Tuesday, October 14, 1997 12:09 AM
>To:    ADSM-L AT VM.MARIST DOT EDU
>Subject:       Re: Win32 client hangs during incremental backup. (fwd)
>
>More info:   From the clients side the error log says:
>
>          ANS4017E Session rejected: TCP/IP connection failure.
>
>after 6,108 objects are inspected.
>
>The clients are using Windows 95.  I take it they could try Windows NT.
>
>             .. joe.f.
>
>SPGJAF @ CMSA.Berkeley.Edu    also ... USUCA886 @ IBMMAIL via x.400
>University of Calif. at Berkeley  510-642-7638 (work) 527-1933 (home)
>
>----------------------------Original message----------------------------
>
>Sorry, here's more details:
>
>Client sees ADSM hang in the middle of a file (usually a large file)
>& I get the following at the server:
>
>  ANR0481W SESSION 1833 TERMINATED - CLIENT DID NOT RESPOND WITHIN 999
>       (if running an Incremental directly from GUI)
>or
>  ANR0480W SESSION 7235 TERMINATED - CONNECTION WITH CLIENT SEVERED.
>       (if running an Incremental via Scheduler)
>
>The user is at a 'remote' location and so I thought it was the link being
>slow
>but I've increased COMMTIMEOUT from 999 to 1999 and it just times out
>1000 seconds later, after hanging.
>
>I remember having this problem with Macs because they had a duplicate file-
>spaces in some cases or the tcpbuffer tcpwindow parms were at maximum but
>those
>situations are not the case this time.
>
>  ... joe.f.
>
>
>SPGJAF @ CMSA.Berkeley.Edu    also ... USUCA886 @ IBMMAIL via x.400
>University of Calif. at Berkeley  510-642-7638 (work) 527-1933 (home)
>
>On Wed, 24 Sep 1997 17:36:53 PDT "Joseph A. Faracchio" said:
>>We have a couple of users that switched from a Windows 31 workstation
>>to a Windows 95 (Dell) computer and they cannot get the first incremental
>>backup to complete on their new computers.
>>
>>These users installed the win32 client (it says "PTF 6" in the program
>>popup)
>>and are re-using the same nodeid name.
>>
>>I've search IBM Link and looked over recent ADSM-l mail I've been
>>accumulating but have found no clues.
>>
>>Is this familiar to anyone or should I open up a problem report with IBM???
>>
>>thanks ... joe.f.
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