Have you tried opening a problem with IBM?  That's the "official" way to
report problems and get resolutions.  If you pay for AIX support line, you
can call, fax, email, whatever you prefer.  If you don't, I believe you're
limited to faxing questions.

The fact that we do get some answers here is nice, but I don't want the
IBMers scared off because they'll get yelled at if they don't answer all
questions.  I appreciate the fact that they take the time to help out when
they can.

Tina Hilton
Thomson Consumer Electronics
 ----------
From: Christo Heuer
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Symbolic link problems - Please IBM, respond to this...
Date: Thursday, March 06, 1997 5:50AM


Hi everyone,

Either IBM does not want to respond to the symbolic links
problem or they don't really care - either way, I know they
read the messages as they selectively respond to some
questions...

Being this side of the world this list is the most
effective way for me to correspond with IBM, and if this is
the way they (IBM) reply - not reply - I think that ADSM
should not be the direction we will take ....
Dirk, Armando,Trevor .... Are we left in the dark.....
?????

Regards
Christo Heuer
Johannesburg
South Africa
Christoh AT absa.co DOT za

 ----------


> On Tue, 4 Mar 1997, Christo Heuer wrote:
>
> > Please see these questions in a positive light. I may
sound
> > harsh but I have to make a strategic descision for
> > enterprise backup for one of the largest banks in South
> > Africa and I don't need problems like the above in my
> > life....
>
> Same for us. We wanted to install ADSM as a campus wide
backup
> management system. But some users say that it's useless,
if they
> are not able to restore special files or symbolic links.
> I've just installed a test version of Legato's NetWorker.
It's
> much more expensive than ADSM but it is able to backup
special
> files and it recovers symbolic links.
> So I really want to know if IBM is planning to implement
> these features or if we have to spend more money to
satisfy
> our user's needs.
>
> Regards,
>
> Dirk Kastens
_______________Dirk.Kastens AT rz.Uni-Osnabrueck DOT DE