Cannot tell what type of system you have the 3494/3590 connected to,
but if it is a UNIX system, I start by using the command
mtlib -l lb0 -qI
where lb0 is the library device. This command will display an
inventory of the tapes in the library. It doesn't use the 3590, so
you can get a better idea of whether the problem is with the drive or
the library manager.
Also, look to see if there is a tape in the 3590. We have had
continual problems with a 3590 having a tape in it when someone
decided to shutdown or re-iventory the 3494. The tape in the drive
becomes "lost" since it is not in a library slot during the inventory.
You may actually have to open the cabinet, eject the tape manually,
and put it back in through the convience I/O.
One last item to check for is the library manager daemon if you are on
a UNIX system. Use a command similar to
ps -ef |grep lmcpd
If you find it, you can kill the process and restart it. If you don't
find it, then start it.
Those are the basic steps we use.
Stacy Lacy
Cargill, Inc.
______________________________ Reply Separator _________________________________
Subject: Q: 3494/3590 problem: HELP
Author: ADSM-L (ADSM-L AT VM.MARIST DOT EDU) at internet
Date: 8/12/96 9:29 AM
Hi all,
We have a problem with our 3494 Tape robot with 3590 drives. The ADSM-server
can
not find the Tape robot: everytime a command is send from the ADSM-server
to the 3494, it fails. For instance, restores are not possible; it gives a
message
that it cannot mount the media.
Scheduled events fail with the following messages:
Messages in dsmsched.log:
-------------------------
..
..
08/09/96 19:00:27 Retry # 1 Normal File--> 3,388 /.sh_history **
U
nsuccessful **
08/09/96 19:00:28 ANS4116I One or more files will be stored on offline media
08/09/96 19:00:28 ANS4118I Waiting for mount of offline media....
08/09/96 19:00:28 Retry # 2 Normal File--> 3,388 /.sh_history **
U
nsuccessful **
08/09/96 19:00:28 ANS4312E Server media mount not possible
..
and:
..
08/09/96 19:00:28 Total number of objects inspected: 1,832
08/09/96 19:00:29 Total number of objects backed up: 0
08/09/96 19:00:29 Total number of objects updated: 0
08/09/96 19:00:29 Total number of objects rebound: 0
08/09/96 19:00:29 Total number of objects deleted: 0
08/09/96 19:00:29 Total number of objects failed: 0
08/09/96 19:00:30 Total number of bytes transferred: 248.2 KB
08/09/96 19:00:30 Data transfer time: 0.09 sec
08/09/96 19:00:30 Data transfer rate: 2,488.78 KB/sec
08/09/96 19:00:30 Elapsed processing time: 00:00:26
08/09/96 19:00:30 ANS4847E Scheduled event 'DAILY_N215' failed. Return code
= 4.
.. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^
Seen this message before BTW, unknown Return code... :-(
More error-messages on the first of our four 3590 Tape-drives:
FID1 E4 <BIG letters>
call for service
A140 A140 23F2
No problem with LAN Adapter diagnostic test on PC inside the 3494 so
this LAN Adapter looks OK.
Has anybody seen this problem before? Any help/hints are very much appreciated.
We may need to restore one client-node very soon (which is quite difficult
when
you can't communicate with the 3494 ;)
Thanks!
Mark
--
*************************************************
*************************************************
Mark Springer - mspringer AT sara DOT nl
SARA - Academic Computing Services Amsterdam
Home-page SARA: http://www.sara.nl/
Postal address: Postbus 94613, 1090 GP Amsterdam
Telephone: +31 20 - 592 3010
Telefax: +31 20 - 668 3167
|
