ADSM CLIENT SURVEY
Thank you very much for taking this survey. Your answers will help us
improve ADSM in future releases. This survey covers the ADSM Backup/Archive
client. It contains seven parts:
General Questions
Common Function
Future GUI Function
Online Help
User's Guides
Optional GUI Questions
Contact Information
When you finish, please mail this survey to: rickchang AT vnet.ibm DOT com
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GENERAL QUESTIONS
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1. Which platform do you use the most?
__1.DOS __2.OS/2 __3.Window __4.MAC __5.AIX __6.SUN __7.HP
__8.Novell
2. What new functions and features would you like to see implemented for
future COMMAND-LINE CLIENTS?
Please prioritize the list:
1.A must:_____________________________________________________
1.A must:_____________________________________________________
2.Very helpful:_______________________________________________
2.Very helpful:_______________________________________________
3.Nice to have:_______________________________________________
3.Nice to have:_______________________________________________
3. What new functions and features would you like to see implemented for
future GUI CLIENTS?
Please prioritize the list:
1.A must:_____________________________________________________
1.A must:_____________________________________________________
2.Very helpful:_______________________________________________
2.Very helpful:_______________________________________________
3.Nice to have:_______________________________________________
3.Nice to have:_______________________________________________
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COMMON FUNCTION
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4. How important is it for your data to be encrypted when it's sent to the
server?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
5. How important is bootstrap recovery (the ability to recover files from
the server after you've lost your operating system)?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
6. Would you like to be able to preview your restore operation before the
files are transfered to your workstation?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
7. Would you like to have ADSM check your workstation files for viruses
before the files are backed up or archived?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
8. How important is the ability to distribute client code and code upgrades
from the ADSM server?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
9. What changes would you like in the reported statistics?
1.A must:_____________________________________________________
2.Very helpful:_______________________________________________
3.Nice to have:_______________________________________________
10. What changes would you like in the include/exclude processing?
1.A must:_____________________________________________________
2.Very helpful:_______________________________________________
3.Nice to have:_______________________________________________
11. Would you like a client to be able to restore files that were backed up
(to an ADSM sever) by a file server?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
12. Would you like to be able to select a group of files or directories and
then perform an incremental backup on those files or directories?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
13. Would you like to have the option of restoring files by:
a) backup date?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
b) file modification date
__ 1.A must __ 2.Very helpful __ 3.Nice to have
14. Would you like to be able to delete backup versions by:
a) file specification?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
b) directory tree?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
15. Would you like to delete archive copies by directory tree?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
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FUTURE GUI FUNCTION
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16. Would you prefer to have a collapsible directory tree instead of a non-
collapsible one?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
17. Would you like to see files listed in the directory tree?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
18. Have you ever wanted to restore or retrieve multiple files to multiple
destinations in one operation?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
19. Would you like to edit your dsm.opt file from the GUI?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
20. Would you like to specify a directory, and then back up all the files in
that directory and its subdirectories?
__ 1.A must __ 2.Very helpful __ 3.Nice to have
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ONLINE HELP FOR THE GUI
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21. Do you use the online help?
__ 1. Yes __ 2. No
If you answered No, please explain.
______________________________________________________________
______________________________________________________________
If you answered Yes, how can we improve the online help?
______________________________________________________________
______________________________________________________________
22. What information was missing from the online help?
______________________________________________________________
______________________________________________________________
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USER'S GUIDES
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23. How could we improve the user's guides?
______________________________________________________________
______________________________________________________________
24. What information was missing from the user's guides?
______________________________________________________________
______________________________________________________________
25. If you're a command-line interface user, would you like to have a quick
reference card for commands?
__ 1. Yes __ 2. No __ 3. No opinion
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OPTIONAL GUI QUESTIONS
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26. Are you satisfied with the incremental backup GUI function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
27. Are you satisfied with the backup and archive by directory tree GUI func-
tions?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
28. Are you satisfied with the backup and archive by file specification GUI
functions?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
29. Are you satisfied with the restore by directory tree GUI function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
30. Are you satisfied with the restore by subdirectory (in Mac, restore by
folder) GUI function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
31. Are you satisfied with the restore and retrieve by file specification GUI
function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
32. Are you satisfied with the delete archive GUI function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
33. Are you satisfied with the delete restore/retrieve drives (in UNIX,
delete restore/retrieve file systems; in Mac, delete restore/retrieve
volumes) GUI function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
34. Are you satisfied with the current sort options
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
35. Are you satisfied with the set authorization GUI function?
__ 1.Very satisfied __ 2.Satisfied __3.Neither satisfied or dissat-
isfied
__ 4.Dissatisfied __ 5.Very dissatisfied __ 6.No opinion
How could we improve it?
1.A must:____________________________________________________
2.Very Helpful:______________________________________________
3.Nice to have:______________________________________________
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CONTACT INFORMATION
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36. Would you be willing to spend 2-4 hours speaking to the ADSM design team
to review the future strategy for ADSM?
__ 1. Yes __ 2. No
Please list your company, your name, and your address below.
If you answered yes, please list your phone number and the best time for
us to call you (PST).
Company:______________________________________________________
Name:_________________________________________________________
Address:______________________________________________________
City:_________________________________________________________
Phone:________________________________________________________
Best time to call (PST):______________________________________
Thank you very much for taking this survey. Please send your answer to
rickchang AT vnet.ibm DOT com.
Regards,
Rick Chang
ADSM Client Development
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