Mario,
Look at this KB article from the NetView Support site:
http://www-1.ibm.com/support/docview.wss?rs=658&context=SSGMPW&q1=icmp+socket&uid=swg1PJ30029&loc=en_US&cs=utf-8&lang=en
The short of it is that you should have more detailed information now in the
nv.log file on why this may be occurring and there is a temporary fix but you
need to get if from Level 2 Support so you'll need to open a PMR.
Hope this helps,
Scott
Scott Hammons
Principal Consultant
Advanced Integrated Solutions, Inc.
www.aisconsulting.net
Mobile: (210) 378-8229
From: owner-nv-l AT lists.us.ibm DOT com on behalf of Jennifer Parker
Sent: Wed 5/3/2006 09:08
To: nv-l AT lists.us.ibm DOT com
Subject: Re: [nv-l] Netmon not starting - "Cannot open icmp socket" error
Mario -
At this point, you may wish to open a call with support.
Regards,
Jennifer Parker
jennpa AT us.ibm DOT com
Level 3 Software Engineer
IBM Tivoli Distributed NetView
Research Triangle Park, North Carolina
***********************************************************************
"Only two things are infinite: the universe and human stupidity.
And I'm not sure about the former." -- Albert Einstein
***********************************************************************
Need help with Tivoli Software Products?
http://www-3.ibm.com/software/sysmgmt/products/support/
***********************************************************************
Mario Behring <mariobehring AT yahoo DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com
05/02/2006 02:04 PM
Please respond to
nv-l AT lists.us.ibm DOT com
To
nv-l AT lists.us.ibm DOT com
cc
Jennifer Parker/Raleigh/IBM@IBMUS
Subject
Re: [nv-l] Netmon not starting - "Cannot open icmp socket" error
Hi Jennifer,
Remember this problem ??..........Well, I´ve removed NetView and installed it
again on those two NEC machines I´ve talked about (they have identical hw
configuration)..........and I´ve got the same error again after some discovery.
Also, I´ve installed NV on a completely different machine, a workstation
actually, running the exactly same configuration (Win2000, NV 7.1.4,
FP04).........the only difference was the hw. I´ve done this for testing
purposes only but NV performed well, with no errors and discovered 7,000
objects......
My point is, I am very much suspicious of these servers hardwares, but I do not
have enough information to blame it.
Any ideas ??
Thanks.
----- Original Message ----
From: Jennifer Parker <jennpa AT us.ibm DOT com>
To: nv-l AT lists.us.ibm DOT com
Sent: Monday, March 20, 2006 6:08:01 PM
Subject: Re: [nv-l] Netmon not starting - "Cannot open icmp socket" error
Mario -
The unfortunate possibility exists that NetView install is now corrupted. The
fact is that despite Microsoft's assurances that any well-written application
can be run within Terminal Services, my experience has been quite the opposite
- unless an application is written specifically to use Microsoft's Terminal
Services, there will be issues. I have found myself in a situation where
someone was receiving an identical error message and it was discovered that
Terminal Services had been used, both for installation of the product and many
times in the normal operations of starting and stopping the daemons and
bringing up maps. Sometimes, it would appear stable, and other times we could
not keep netmon up and running. Luckily, this was in a test environment, and
we were able to uninstall NetView and reinstall it in order to overcome the
issue.
Note that you can have Terminal Services enabled and running on any system,
Windows 2000 and later, that is running NetView. It affects nothing for it to
be running on the same system. The problem comes in when they try to do
anything NetView related remotely, via the Terminal Services, such as
manipulating the daemons, the NetView service or the map. Terminal Services
should never be used to access any functions or portions of NetView.
Thanks.
Regards,
Jennifer Parker
jennpa AT us.ibm DOT com
Level 3 Software Engineer
IBM Tivoli Distributed NetView
Research Triangle Park, North Carolina
***********************************************************************
"Only two things are infinite: the universe and human stupidity.
And I'm not sure about the former." -- Albert Einstein
***********************************************************************
Need help with Tivoli Software Products?
http://www-3.ibm.com/software/sysmgmt/products/support/
<http://www-3.ibm.com/software/sysmgmt/products/support/>
***********************************************************************
Mario Behring <mariobehring AT yahoo DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com
03/20/2006 09:47 AM
Please respond to
nv-l AT lists.us.ibm DOT com
To
nv-l AT lists.us.ibm DOT com
cc
Jennifer Parker/Raleigh/IBM@IBMUS
Subject
Re: [nv-l] Netmon not starting - "Cannot open icmp socket" error
Hi Jennifer,
Yes, I was using TS, but NV was running ok. I´ve heard something about not
being able to use TS with NV but I´ve completely forgot about it............in
any case, after I´ve got your message I´ve disabled the TS service and rebooted
the machine but the error remains. Should I uninstall TS ?
Thanks.
Mario
----- Original Message ----
From: Jennifer Parker <jennpa AT us.ibm DOT com>
To: nv-l AT lists.us.ibm DOT com
Sent: Thursday, March 16, 2006 12:31:32 PM
Subject: Re: [nv-l] Netmon not starting - "Cannot open icmp socket" error
Mario -
Are you using Terminal Services? Terminal Services is not supported for use
with NetView.
Thanks.
Regards,
Jennifer Parker
jennpa AT us.ibm DOT com
Level 3 Software Engineer
IBM Tivoli Distributed NetView
Research Triangle Park, North Carolina
***********************************************************************
"Only two things are infinite: the universe and human stupidity.
And I'm not sure about the former." -- Albert Einstein
***********************************************************************
Need help with Tivoli Software Products?
http://www-3.ibm.com/software/sysmgmt/products/support/
<http://www-3.ibm.com/software/sysmgmt/products/support/>
***********************************************************************
Mario Behring <mariobehring AT yahoo DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com
03/16/2006 09:26 AM
Please respond to
nv-l AT lists.us.ibm DOT com
To
nv-l AT lists.tivoli DOT com
cc
Subject
[nv-l] Netmon not starting - "Cannot open icmp socket" error
Hi list,
I have a NV 7.1.4 FP04 running on a Windows 2000 Server box. Everything was
fine when suddenly the netmon daemon stopped...........and now I get this error
message at the ovstatus output and netmon does not start anymore.
I´ve checked the nv.log file and found these lines there:
03/15/06 16:13:15 [netview] Parsing configuration file D:\ usr\ ov\ conf\ c\
explore.conf
03/15/06 16:13:18 [nmpolling] Failed to connect to netmon's shared memory
segment; error: The system cannot find the file specified.
I looked for this error at the IBM website but I´ve found only an explanation
for AIX machines.
Another thing............this is the second time this error happens on the
present machine, a NEC Express 5800 with 4 processors and 1.5GB RAM. The first
time took place at the beggining of the discovery process, so I´ve just
uninstalled NV and installed it again. But now I have too many objects already
discovered so.................
Is it possible that this problem could be a hardware thing ???? Judging by the
"netmon's shared memory segment" part of the error message. Just a
thought.......
Any help is appreciated.
Thanks.
Mario
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