RE: [nv-l] Missing Patches
2004-07-06 11:04:56
Bill, thanks. I was but a messenger.
Our diligent Change Team did the work!
Regards,
Geo.
George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660 CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC 27709
919-254-2259 (T/L 444) Fax: 919-543-7936 (T/L 441)
E-Mail: desocio AT us.ibm DOT com
Expand your IBM Tivoli product knowledge by participating in Support Technical
Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
"Evans, Bill"
<Bill.Evans AT hq.doe DOT gov>
Sent by: owner-nv-l AT lists.us.ibm DOT com
07/02/2004 08:56 PM
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| RE: [nv-l] Missing Patches |
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Thank you, George. Sorry
you got a late start on your holiday. You deserve an ATTABOY for
this. I'd put a statue of you and the support group up next to the
Savings Bond one at Concord but I'm short on bronze today.
OK History fans, I'm mixing
the 13th of April in '75 with Independence Day but it's silly
season. Nevertheless, the support people deserve our thanks for the
effort they put into all of this. I appreciate their work and the
fix pack which arrived today.
All together now; Three cheers
for NetView Support. Hip, Hip, Hooray!
Bill Evans
Tivoli NetView Support for DOE
301-903-0057
-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com]
On Behalf Of George deSocio
Sent: Friday, July 02, 2004 6:54 PM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] Missing Patches
7.1.3 Fix Pack 3 is no longer missing...
http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches/patches_7.1.3/7.1.3-NVD-FP03
-or-
ftp://ftp.software.ibm.com/software/tivoli_support/patches/patches_7.1.3/7.1.3-NVD-FP03
The search engines find it too, when searching for software updates for
NetView, although the searching isn't easy... Grrr.
BTW, if you are unhappy with the difficulty and results of the search engine,
please express yourself via feedback (not to me ;-)
Regards,
Geo.
George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660 CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC 27709
919-254-2259 (T/L 444) Fax: 919-543-7936 (T/L 441)
E-Mail: desocio AT us.ibm DOT com
Expand your IBM Tivoli product knowledge by participating in Support Technical
Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
"Binder, Karin"
<karin.binder AT nwa DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com
07/02/2004 04:13 PM
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| RE: [nv-l] Missiing Patches |
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Thanks for the info!
-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com]On
Behalf Of Gareth Holl
Sent: Friday, July 02, 2004 2:54 PM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] Missiing Patches
All Tivoli products are now suppose to be following the same schedule for
the release of fixpacks. This is a very recent change. Tivoli now has a
quarterly fixpack release schedule with the release dates set to be the
first Friday of each quarter. This means new fixpacks could have been released
yesterday. The next scheduled release is therefore October 1st.
Having said that, a product development team does not have to put out a
fixpack each quarter. If you do have a fixpack that they want to release,
it has to be per the schedule (I don't think there are any exceptions to
this new rule). Please note that I am only talking about fixpacks and not
test fixes and not interim fixes.
Fixpack 2 for NetView 7.1.4 should be released on October 1st if all goes
according to plan. I hope this helps you all with your maintenance planning.
Gareth Holl
Staff Software Engineer
gholl AT us.ibm DOT com
IBM Software Group - Tivoli Brand
Research Triangle Park, North Carolina.
"Binder, Karin"
<karin.binder AT nwa DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com
07/02/2004 03:01 PM
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| RE: [nv-l] Missiing Patches |
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Does this imply there will be a 7.1.4 FixPack2 released shortly, or are
the release schedules unrelated? I'm still a little unclear as to
how customers are notified of releases and fixpacks. I tend to hear
of them when working a problem with support, but otherwise seem to stumble
on the information via this list. Is there a schedule posted for
customer viewing, or a notification service to subscribe to?
Karin
-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT com]On
Behalf Of George deSocio
Sent: Friday, July 02, 2004 9:38 AM
To: nv-l AT lists.us.ibm DOT com
Subject: RE: [nv-l] Missiing Patches
Scott, use:
http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches/patches_7.1.4/7.1.4-NVD-FP01/FixPack1.README.V714.html
http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches/patches_7.1.4/7.1.4-NVD-FP01/FixPack1.SunOS.V714.tar.Z
-or-
ftp://ftp.software.ibm.com/software... <the rest is the same>
navigate backwards to see all platforms
The image for 7.1.3 FixPack 3 was sent on schedule. It did not get
posted. We are working on it. That's all I can say at this
time.
Regards,
Geo.
George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660 CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC 27709
919-254-2259 (T/L 444) Fax: 919-543-7936 (T/L 441)
E-Mail: desocio AT us.ibm DOT com
Expand your IBM Tivoli product knowledge by participating in Support Technical
Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
"Barr, Scott"
<Scott_Barr AT csgsystems DOT com>
Sent by: owner-nv-l AT lists.us.ibm DOT com
07/02/2004 09:39 AM
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| RE: [nv-l] Missiing Patchess |
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That whole page is broken. I can't pull down anything via MySupport. I
went after fixpack 1 for 7.1.4 this week - still no luck.
From: owner-nv-l AT lists.us.ibm DOT com
[mailto:owner-nv-l AT lists.us.ibm DOT com] On Behalf Of Evans, Bill
Sent: Friday, July 02, 2004 8:01 AM
To: 'nv-l AT lists.us.ibm DOT com'
Subject: [nv-l] Missiing Patchess
Yesterday I received
an IBM Support Flash listing |
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IBM Tivoli NetView for UNIX/Windows
V7.1.3 Fix Pack 3 (7.1.3-NVD-FP03) |
and linking to the software support repository for patches. When
I got there "the cupboard was bare".
HELP. And have a pleasant holiday.
Bill Evans
Tivoli NetView Support for DOE
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