If you can ping it from the NetView server command line and NetView can't, 
adjust your timeouts.  Look at the trip times indicated in your ping replies 
and make sure you have a larger value set for your timeouts.

        Bill

Bill Stringfellow
EDS - Bank of America Account Team
Network Management Support
CA4-704-02-03
2000 Clayton Road, Building D
Concord, CA 94520

Office:     925.692.7283
Fax:        925.675.1763
Email:     william.stringfellow AT eds DOT com
Cell:       925.765.2648

-----Original Message-----
From: owner-nv-l AT lists.us.ibm DOT com [mailto:owner-nv-l AT lists.us.ibm DOT 
com]On
Behalf Of Paul
Sent: Wednesday, March 17, 2004 9:56 AM
To: nv-l AT lists.us.ibm DOT com
Subject: Re: [nv-l] Interface showing as down


When you ping it from the command line does it come up?

Paul

Klingensmith, Debra L. wrote:

>No it does not come up when I try to ping it. It just times out. It is polled 
>by ICMP.
>
>Debra L. Klingensmith
>Network Specialist
>Allegheny Energy
>phone: (724) 830-5881
>email: dkling2 AT alleghenyenergy DOT com
>
> -----Original Message-----
>From:  Paul [mailto:pstroud AT bellsouth DOT net] 
>Sent:  Wednesday, March 17, 2004 12:33 PM
>To:    nv-l AT lists.us.ibm DOT com
>Subject:       Re: [nv-l] Interface showing as down
>
>Does it come up when you ping it and then go back down? Is this
>device polled via SNMP or ICMP? Something is screwy if you cannot
>ping it from NetView, but can from the command line.
>
>Paul
>
>
>
>Klingensmith, Debra L. wrote:
>
>  
>
>>OK. Here is a weird one for you. I have an interface on a device that 
>>is showing down. The interface is actually up. I am unable to ping it 
>>from the Netview GUI, and when I do a quicktest on the device the 
>>interface shows as down. I can however ping it from the command prompt 
>>on the Netview server, so it is not a firewall issue. I am running 
>>Netview 7.1.3 for Unix.
>>
>> 
>>
>>Debra L. Klingensmith
>>
>>Network Specialist
>>
>>Allegheny Energy
>>
>>phone: (724) 830-5881
>>
>>email: dkling2 AT alleghenyenergy DOT com
>>
>> 
>>
>>    
>>
>
>
>
>
>
>  
>