Make sure you are using the correct version of the web client. A 7.1.2
web client will NOT connect to a 7.1.3 server and vice versa.

Paul





On Monday 10 November 2003 23:58, you wrote:
> Hello, List
>
> NetView713+Windows2000+popular patches
> I am trying to install a Netview native client on a Windows Professional
> workstation for my customer but I failed by getting the following error:
> "The server addres (xxxx.xxxx.xxxx.xxxx) may be incorrect or the server
> cannot be found ." The error appears  after password having been written. (
> Both ip address and the password are correct). I have tested the
> server/client mode in my lab, everything is ok. In my customer's senario,
> there is a checkpoint FW sitting between the server and the client
> workstation. I have configured every policy  concerning the server console
> and client workstation to "any to any" which means no restriction, still I
> get the same error message. Any idea about this?
> Thanks a  lot in advance.
> Bruce Yang
> Sysway Networks
> 0086-755-26743243