We are running AIX 4.3 with Netview 7.1.3. Our new IVR (voice response system) is sending SNMP data to our Netview platform
which is then forwarded to TEC. The problem we are experiencing a times is our IVR application/s including speechworks and conversant
servers machine gun both Netview and TEC when we experience problems. This results in TEC buffering messages and eventually
stop functioning. The voice response people cannot do any more filtering from the source. Does any one on this list have any suggestion
on how we could stop 'machine gun' type alert processing either on the Netview side or TEC side.
Side note: We have filtering on TEC but only after the alerts has been processed through TEC. The buffering issue occurs before the alerts
are processed, which at times bring down TEC.
P.S. We have disabled MLM.
Automation & Systems Monitoring
Enterprise System Management
Aetna Information services
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