The preferred way in these days is
http://www.tivoli.com/customer-portal/content/home.html 
which gives you links to a lot more than just Support. 

The links you want are under "Online Support", but of course you have to 
already be registered with your customer number.
If you aren't, there are links for that too. 

Hope this helps

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group




"Qureshi, Fawad" <Fawad.Qureshi AT ssa DOT gov>
09/12/2002 10:53 AM

 
        To:     nv-l AT lists.tivoli DOT com
        cc: 
        Subject:        [nv-l] URL to open a PMR

 

I need to know the URL where I can open an on-line support/problem ticket?
Thanks.

Cheers,

Fawad Qureshi
RSIS - DNE
410-965-4413


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