Todd,

You mentioned that you are taking NV events, forwarding those to TEC...then
getting automatic tickets.    The problem with long names is the space
taken in the one line problem descriptions.

NV --> TEC   is a built-in adapter
TEC --> ticket   is probably a script called by a TEC ruleset

Why not just update that script to remove the domain name from the right
slot value before it forwards the information to the ticketing system?
This leaves NV alone and adds no workload to TEC.

Thanks,
Stephen Hochstetler            shochste AT us.ibm DOT com
ITSO Tivoli Coordinator - Austin
Office - 512-436-8564       FAX - 512-436-1991