I automatically generate Remedy Trouble Tickets for "Node Down" events but
not directly from the netmon node down trap, which is not always true.
Instead I run a script from automatic action and do more extensive testing
to make sure the node really is down before generating my own trap which
triggers the Remedy Ticket. I would prefer that the icon for the node NOT
change to red/down from the netmon 58916865 trap but rather from my trap.
Using the gui the "STATUS" for trap 58916865 (and 58916865) is greyed out.
Is there a way to modify this behavior? Would it be safe to manually insert
the status field in the trapd.conf file? Thanks.

Blaine Owens
Eastman Chemical Company
Email - bowens AT eastman DOT com
Phone - (423)229-3579
Fax     - (423)229-1188