If I read into your message correctly, your firewall is timing out the
connection while you have a long running client backup? We had that issue
and the solution that worked for us was to increase the timeout on the
firewall. I guess the master/media server setting would work as well.

-Rusty


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Michael
Graff Andersen
Sent: Wednesday, June 13, 2012 6:10 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Experiences with changing KeepAliveTime on Windows
Master & Media servers ?

We have a client behind a firewall and have found technote
http://www.symantec.com/docs/TECH178712

Which suggest to change the KeepAliveTime to less than the firewall,
the firewall in question have a timeout of 300 seconds

What are others experience with changing this value from the default 2
hours to less tahn5 minutes ?

Regards

Michael
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