Re: [Veritas-bu] Veritas-bu Digest, Vol 71, Issue 19

Per the following (high-lighted), it appears that NBU cannot determine the "backup file specs" ... Can we see what the filer logs show when this occurs ?

+++

1. Enable NDMP Debug Logging on the NetApp Filer by running the following commands on the Filer:

ndmpd debug screen
ndmpd debug 70

2. Recreate the issue by running a manual backup job.
3. The following entries may be observed in the ndmpdlog.<date> log file:

+++
/Steve

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>>>snip<<<
> Date: Sat, 24 Mar 2012 16:11:02 -0700
> From: ramjet666 <nbu-forum AT backupcentral DOT com>
> Subject: [Veritas-bu] NDMP (NDMP_EOF_ERR)
> To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
> Message-ID: <1332630662.m2f.370955 AT www.backupcentral DOT com>
>
> Hi,
>
> We have a new backup we are trying to use but it keeps failing 1 in 2 backups.
>
> Its Windows Netbackup 7.1.0.3, MSL8096 Library, Netapp 3160.
>
> Any ideas?
>
> 24/03/2012 18:49:38 - Info bpbrm(pid=772) netappfiler1 is the host to backup data from
> 24/03/2012 18:49:38 - Info bpbrm(pid=772) reading file list from client
> 24/03/2012 18:49:38 - Info bpbrm(pid=772) starting ndmpagent on client
> 24/03/2012 18:49:38 - Info ndmpagent(pid=9784) Backup started
> 24/03/2012 18:49:38 - Info bptm(pid=5672) start
> 24/03/2012 18:49:38 - Info bptm(pid=5672) using 30 data buffers
> 24/03/2012 18:49:38 - Info bptm(pid=5672) using 65536 data buffer size
> 24/03/2012 18:49:38 - Info bptm(pid=5672) start backup
> 24/03/2012 18:49:38 - Info bptm(pid=5672) Waiting for mount of media id OQ9148 (copy 1) on server masterserver.
> 24/03/2012 18:49:38 - Info nbjm(pid=9460) starting backup job (jobid=382) for client netappfiler1, policy NDMP_Exchange, schedule Daily
> 24/03/2012 18:49:38 - Info nbjm(pid=9460) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=382, request id:{EDE8EBDD-F4B2-4C43-A0F8-09E890CCF936})
> 24/03/2012 18:49:38 - requesting resource netappfiler1-hcart-robot-tld-0
> 24/03/2012 18:49:38 - requesting resource masterserver.NBU_CLIENT.MAXJOBS.netappfiler1
> 24/03/2012 18:49:38 - requesting resource masterserver.NBU_POLICY.MAXJOBS.NDMP_Exchange
> 24/03/2012 18:49:38 - granted resource masterserver.NBU_CLIENT.MAXJOBS.netappfiler1
> 24/03/2012 18:49:38 - granted resource masterserver.NBU_POLICY.MAXJOBS.NDMP_Exchange
> 24/03/2012 18:49:38 - granted resource OQ9148
> 24/03/2012 18:49:38 - granted resource HP.ULTRIUM4-SCSI.003
> 24/03/2012 18:49:38 - granted resource netappfiler1-hcart-robot-tld-0
> 24/03/2012 18:49:38 - estimated 831058959 Kbytes needed
> 24/03/2012 18:49:38 - Info nbjm(pid=9460) started backup job for client netappfiler1, policy NDMP_Exchange, schedule Daily on storage unit netappfiler1-hcart-robot-tld-0
> 24/03/2012 18:49:38 - started process bpbrm (772)
> 24/03/2012 18:49:38 - connecting
> 24/03/2012 18:49:38 - connected; connect time: 00:00:00
> 24/03/2012 18:49:38 - mounting OQ9148
> 24/03/2012 18:52:57 - Info bptm(pid=5672) media id OQ9148 mounted on drive index 3, drivepath nrst3a, drivename HP.ULTRIUM4-SCSI.003, copy 1
> 24/03/2012 18:52:58 - mounted; mount time: 00:03:20
> 24/03/2012 18:53:04 - positioning OQ9148 to file 1
> 24/03/2012 18:53:26 - positioned OQ9148; position time: 00:00:22
> 24/03/2012 18:53:26 - begin writing
> 24/03/2012 18:56:11 - Error ndmpagent(pid=9784) ndmp_mover_get_state failed, status = 12 (NDMP_EOF_ERR)
> 24/03/2012 18:56:11 - Error ndmpagent(pid=9784) NDMP backup failed, path = UNKNOWN <----
> 24/03/2012 18:56:11 - Error ndmpagent(pid=9784) ndmp_mover_get_state failed, status = 12 (NDMP_EOF_ERR)
> 24/03/2012 18:56:11 - Error ndmpagent(pid=9784) connection 0x1a9f7a0 ndmp_message_process_one_failed, status = NDMP_ILLEGAL_STATE_ERR
> 24/03/2012 18:56:11 - Error ndmpagent(pid=9784) eof is set - connection 0x1a9f7a0
> 24/03/2012 18:56:11 - Error bptm(pid=5672) io_ioctl_ndmp (MTBSF) failed on media id OQ9148, drive index 3, return code 12 (NDMP_EOF_ERR) (bptm.c.8774)
> 24/03/2012 18:56:16 - Info bptm(pid=5672) EXITING with status 99 <----------
> 24/03/2012 18:56:16 - end writing; write time: 00:02:50
> 24/03/2012 18:56:21 - Info ndmpagent(pid=0) done. status: 99: NDMP backup failure
> NDMP backup failure(99)
>
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>>>snip<<<

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