Veritas-bu

Re: [Veritas-bu] NBKMS failed with error status: Invalid KAD length (1220) (there was only 1 google result for this error)

2012-03-09 14:14:20
Subject: Re: [Veritas-bu] NBKMS failed with error status: Invalid KAD length (1220) (there was only 1 google result for this error)
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Fri, 9 Mar 2012 14:14:15 -0500
Hi,

The 3.00 (QLogic) F/W also had issues with the older IBM F/W, upgraded
the drives to the latest F/W BBN2 as of ~03/09/2012 with itdt, seems
to be doing better (No errors yet) but needs further burn-in.  Just
incase anyone else runs into this problem.

Justin.

On Wed, Mar 7, 2012 at 2:52 PM, Justin Piszcz <jpiszcz AT lucidpixels DOT com> 
wrote:
> Hi,
>
>
>
> Upgraded to the new F/W version, we’ll see if it fixes the issue (it’s the
> latest from QLogic’s site).
>
> File name: qlx256xaf2.37risc5.04.01.zip
>
>
>
> Justin.
>
>
>
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Wednesday, March 07, 2012 2:36 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: NBKMS failed with error status: Invalid KAD length (1220)
> (there was only 1 google result for this error)
>
>
>
> Hi,
>
>
>
> I found this, we have the cards in another environment doing the same thing
> (encryption) but with IBM LTO-4 and no problems:
>
>
>
> OLD CARD w/ IBM LTO-4 + ENCRYPTION:
>
> BIOS Version : 3.00
>
> Driver Firmware Version : 5.03.02 (d5)
>
> Flash BIOS Version : 3.00
>
> Flash FCode Version : 3.15
>
> Flash EFI Version : 2.21
>
> Flash Firmware Version : 5.04.01
>
>
>
> NEW CARD:
>
> BIOS Version : 2.16
>
> Driver Firmware Version : 4.04.09 (85)
>
> Flash BIOS Version : 2.16
>
> Flash FCode Version : 2.00
>
> Flash EFI Version : 2.00
>
> Flash Firmware Version : 4.04.00
>
>
>
> I will try the newer F/W when I find it.
>
>
>
> Justin.
>
>
>
>
>
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Wednesday, March 07, 2012 2:32 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: NBKMS failed with error status: Invalid KAD length (1220) (there
> was only 1 google result for this error)
>
>
>
> Hi,
>
>
>
> Problem
>
> The drive resets itself and goes DOWN.  I’ve had similar problems with IBM
> LTO-4 tape drives and I had to use a specific F/W for the fiber HBAs (QLogic
> 2462-CK) so that the tape drives don’t reset themselves, which kills the
> backups.  Now, using QLogic 2562-CK 8.0gbps HBA with LTO-5 drives, the
> problem happens again!  Directly connected to IBM LTO-5 (F/W: B6W2) tape
> drives., when using nbkms, exactly the same (different keys of course) in a
> different environment, I get the following errors..
>
>
>
> The one result on Google points to the 6.5.2 documentation updates:
>
> http://www.symantec.com/business/support/resources/sites/BUSINESS/content/live/TECHNICAL_SOLUTION/59000/TECH59310/en_US/302438.pdf
>
> Which states:
>
> EC_KS_invalid_kad_len -1220 -
>
> “Invalid KAD length”
>
> BPTM and the tape drive have requested a Tag /
>
> KAD length combination that is not supported.
>
>
>
> QLOGIC DETAILS:
>
> Driver Version                    : 8.03.00.10.05.04-k
>
> BIOS Version                      : 2.16
>
> Driver Firmware Version           : 4.04.09 (85)
>
> Flash BIOS Version                : 2.16
>
> Flash FCode Version               : 2.00
>
> Flash EFI Version                 : 2.00
>
> Flash Firmware Version            : 4.04.00
>
>
>
> QLOGIC DRIVER ERRORS (when backing up using nbkms+LTO-5 encryption)
>
> qla2xxx 0000:15:00.0: LOOP DOWN detected (2 3 0).
>
> qla2xxx 0000:15:00.0: LIP reset occured (f8ef).
>
> qla2xxx 0000:15:00.0: LIP occured (f8ef).
>
> qla2xxx 0000:15:00.0: LOOP UP detected (8 Gbps).
>
> qla2xxx 0000:15:00.0: scsi(0:0:0): Abort command issued -- 1 fc5bd1 2002.
>
> qla2xxx 0000:15:00.0: scsi(0:0:0): Abort command issued -- 1 fc5bb8 2002.
>
> st 0:0:0:0: timing out command, waited 7s
>
> st 0:0:0:0: timing out command, waited 180s
>
> st 0:0:0:0: timing out command, waited 7s
>
>
>
> Here are the application logs:
>
> 1331145746 1 4 16 media-server-name 40583 40255 0 master-server-name bptm
> NBKMS failed with error status: Invalid KAD length (1220)
>
> 1331145746 1 68 4 media-server-name 40583 40255 0 master-server-name nbpem
> CLIENT master-server-name POLICY BURNIN SCHED Full EXIT STATUS 83 (media
> open error)
>
> 1331145746 1 4 16 media-server-name 40583 40255 0 master-server-name nbpem
> backup of client master-server-name exited with status 83 (media open error)
>
> 1331145748 1 2 16 media-server-name 40603 40256 0 media-server-name bptm
> FREEZING media id 001231, Encryption unavailable for an ENCR pool
>
> 1331145750 1 68 4 media-server-name 40603 40256 0 media-server-name nbpem
> CLIENT media-server-name POLICY BURNIN SCHED Full EXIT STATUS 83 (media open
> error)
>
> 1331145750 1 4 16 media-server-name 40603 40256 0 media-server-name nbpem
> backup of client media-server-name exited with status 83 (media open error)
>
>
>
> On the IBM LTO-5 Fiber Channel (8.0gbps) drive itself (via SL500)
>
> 2012-03-07T12:43:03.448, 0.0.0.0.0, 3200, ifm, , error, 3016, 0000,
> "IfmDriveState::issueCommand(): Drive State Response Bad Result Code = 6406
> For Drive ID 2"
>
>
>
> Justin.
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