Veritas-bu

[Veritas-bu] NBU not seeing tape in tape drive

2011-05-11 05:39:34
Subject: [Veritas-bu] NBU not seeing tape in tape drive
From: BlueChris69 <nbu-forum AT backupcentral DOT com>
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Date: Wed, 11 May 2011 02:38:51 -0700
Hi,

I have an issue where i'm on a dark site trying to get Netbackup 7 ready for a 
DR test. I have a server with Windows 2003 R2 and a directly SCSi attached LTO4 
tape drive. The drive can be seen in Device Manager and the driver is 
installed. I installed NBU7, started it and straight away NBU picked up the new 
drive. So, I have a catalog tape from a few weeks ago to play with which was in 
the drive. In device monitor it could see the recorded media and in Reports and 
Images on Media it came back with the catalog name etc. 

Now when I added the tape into MM and then tried to import the tape it errored 
with no media found in device please verify and then went on to the requesting 
next resource...

Can anybody suggest anything as I've run out of ideas.

Thanks,
Chris

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