Veritas-bu

Re: [Veritas-bu] NetBackup 7.1 media server backup issue

2011-05-06 01:20:27
Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue
From: Saran Brar <saranbrar AT live DOT com>
To: Jim.Canon AT mylan DOT com
Date: Fri, 6 May 2011 13:20:19 +0800
I have few questions:

- What is in the backup selection. 
- Follow NFS and cross mount points selected
- Try splitting up the backup selection in multiple streams and pin point exactly which file or folder is creating problem. 

On Fri, May 6, 2011 at 9:15 AM, <Jim.Canon AT mylan DOT com> wrote:

Hi All,

We're having a strange problem when the media server (AIX 6.1) is backing
up itself. This problem only occurs when the media server attempts to back
up itself. The media server can back up other clients just fine. Other
media servers can back up this media server just fine.

Here is the general output of the backup:

05/05/2011 09:37:01 - begin writing
05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno =
119 - System call timed out
05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by
parent process
05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read
failed

This isn't necessarily helpful, so I've enabled verbose logging level 5 on
both bpbkar and bpbrm. I'm not seeing any red flags.

I have tried disabling shared memory, reducing the buffers to bare
minimums, excluding what I thought were problem files, but it seems we are
chasing a ghost. It is as if bpbkar stops sending data. The backup runs for
a while, stops on a random file, and sits there until the job times out.

Any ideas?

--
Jim Canon
Sr. Data Protection Analyst
Global Technology Services - AHS
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505

jim.canon AT mylan DOT com

Phone: 800.826.9526 ext. 6236
Direct: 304.554.6236
Fax: 304.285.6404
Mobile: 304.224.6815


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