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Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
2011-05-05 13:43:26
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The "problem" with NetBackup is that it supports a greater diversity of master and media server platforms than almost any competitor. That makes the testing matrix very unwieldy. From my experiences when I was at Symantec/VERITAS, I doubt they will ever change this. However, as you say, it works for filesystem backups to go up or down in rev and it probably always will.
Chris V. On Thu, May 5, 2011 at 1:00 PM, <Rusty.Major AT sungard DOT com> wrote:
They told him that because it works. We've
done this for years but only when necessary and only on file level backups.
We do not support using this method to backup a database, exchange or even
system state because we can't rely on a restore due to issues with possible
feature enhancements in the client that aren't any where else. The file
level restores have always worked fine, though you are on your own since
it's not officially supported.
If Symantec is listening, I would like
for them to support higher client rev's on a down rev master. It really
is a pain to upgrade many sites to support a new feature. Some of their
competitors support this.
Rusty Major, MCSE, BCFP, VCS ▪
Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge
Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected®
▪ http://availability.sungard.com/
P
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Concern I have is that can you
really rely on it. There may be enhancements to the product that the Master
knows little about.
If you have support with Symantec,
and best practice is to follow what I have been doing 10+ years, should
that be the best course of action?
Of course, That's not to say running
5.1 on 7.0.1 clients is supported, because its not and I appreciate that,
and would not expect support.
From: smpt [mailto:smpt1 AT peppas DOT gr]
Sent: 05 May 2011 16:24
To: WEAVER, Simon (external); scott.george AT parker DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Well, it is not supported
but is working.
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]
On Behalf Of WEAVER, Simon (external)
Sent: Thursday, May 05, 2011 6:04 PM
To: scott.george AT parker DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Sure I read somewhere this was
bad practice, but for life of me.... cant find it!
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]
On Behalf Of scott.george AT parker DOT com
Sent: 05 May 2011 15:33
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
We found this out all on our own, without
Symantec's blessing.
They came a little late with their 2008 R2 support, so they let this go
on for CYA. We were doing this before we went to 7.0.1.
When you are caught in the dilemma of getting backups or being supported,
well, I choose the former.
All
>From my History of working with NBU, any upgrades I have done have been
in this order:
Master
Media Servers
SAN Media
Clients
So ... why would Symantec be telling
a colleage that "its ok to oto 6.5.6 on a client and leave Master
at 6.5.4" ?
Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but
runs fine and supported under 6.5.6 and 7.0.1
S.
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