[Veritas-bu] Exchange 2010 GRT restores don't work on dedupe appliances?

Restore of individual users from backups for Exchange 2010 from new Veritas 7.1 master was failing.

Initially we were told this was because we were using Data Domain deduplication unit. We then moved to Quantum DXi deduplication unit and were told at that point that it wouldn’t work there either for similar reasons. They’re telling us backing up to standard disk storage without dedupe wouldn’t cause the problem so it seems to be a problem with using deduplication units. (We haven’t asked if it would work with their own deduplication software.)

Has anyone seen this also on either of those or any other deduplication unit? If so did how did you resolve it if you did?

Proud partner. Susan G. Komen for the Cure.

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