Veritas-bu

Re: [Veritas-bu] Help with status 24's on windows clients

2011-03-28 04:12:09
Subject: Re: [Veritas-bu] Help with status 24's on windows clients
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: "Alley, Chris" <CAlley AT kforce DOT com>
Date: Mon, 28 Mar 2011 04:12:01 -0400 (EDT)
Hi,

I've tried the same things as Chris, when the clients are 1gb and the media servers are 10gb, windows servers do seem to error with 24 quite often whereas other clients (Linux) remain unaffected.

Justin.

On Sun, 27 Mar 2011, Alley, Chris wrote:

Yeah, one of the servers we changed so that the tcpip offload features were 
disabled, sadly that did not fix the problem.  I will see if there are any 
updated drivers, however it seems odd that this problem only happens when 
backing up to our servers attached with 10gb cards.  The clients are all on 1gb.

Chris Alley, MCSE
Sr. Data Protection Administrator
Kforce Technology Services
813-552-1388
www.kforce.com

Great People = Great Results®                                                        
   



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-----Original Message-----
From: Len Boyle [mailto:Len.Boyle AT sas DOT com]
Sent: Sunday, March 27, 2011 9:22 PM
To: Alley, Chris; Justin Piszcz; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Help with status 24's on windows clients

Check the nic drivers and the new tcpip offload features in windows server.
You might have to go to the nic oem's web site vs using microsoft's or the 
server oem drivers.

len



-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Alley, 
Chris
Sent: Sunday, March 27, 2011 6:12 PM
To: Justin Piszcz; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help with status 24's on windows clients

I have been getting a bunch of 24 errors as well.  We have an ongoing ticket 
with Symantec on the issue.  It SEEMS to be related to our newer servers that 
are connected to our 10gb network.  Our Exchange backups seemed to suffer the 
most from these errors and we actually have had to limit those to our servers 
connected to the 1gb network.  There are no firewalls involved, and our Network 
guys are seeing nothing on the network to indicate a problem.  If anyone else 
has suggestions, I would love to hear them.

Chris Alley
Sr. Data Protection Administrator
Kforce Technology Services
www.kforce.com

Great People = Great Results®                                                        
   



Confidentiality Notice: This email message, including any attachments, is for the sole 
use of the intended recipient(s) and may contain confidential and/or privileged 
information.  Any unauthorized review, use, disclosure or distribution is 
prohibited.  If you are not the intended recipient, please contact the sender by 
reply email and destroy all copies of the original.

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin 
Piszcz
Sent: Friday, March 25, 2011 1:40 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help with status 24's on windows clients

Hi,

error 24 is tricky, its usually due to firewalls or router/traffic/network problems, 
you can get the network analyzer via symantec web support and have them analyze your 
network from the master/media server(s) <-> to the client and that may help to 
figure out what is going on.

please keep me in the loop too because I see this on occasion but only with 
windows hosts and not with linux/other clients, thanks.

Justin.


On Fri, 25 Mar 2011, deasnutz wrote:

hello!
Getting intermittent status 24 errors on windows clients only...master is 7.1, 
media and clients are 7.0.1. Master is behind firewall, is win2k8, media are 
linux.

Anyone?

Thanks!

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