System call failed usually suggests unknown hostname. Did you test the basic network connectivity between master/media server and client. Try following commands
On master/media server
-- bptestbpcd -client clietname -verbose
-- telnet clientname bpcd
-- bpclntcmd -ip clientip
-- bpclntcmd -hn clientname
on client
-- bptestbpcd -client masterserver -verbose
-- telnet masterserver bpcd
-- bpclntcmd -pn
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