You need to be logged in as an administrator to run that command.  In 2008R2
you may also need to right click on the bpdown and bpup apps and go into
properties then compatibility tab then select run this program as an
administrator.

Doug Preston
Phone 626-339-5221 Ext 1447
Email  dlpreston AT lereta DOT com

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of bfcsaus
Sent: Monday, February 28, 2011 1:53 AM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] bpdown doesnt stop prcoesses

Hi,

I have Netbackup 7.0.1 installed on Windows 2008 R2 and everything seems ok.
However when I try to bpdown the servers I recieve a message saying the
service is "NOT STOPPED". Not sure what ive done wrong, the license is ok, I
can create a disk storage unit etc etc

Any advice would be appreciated, thanks

PS C:\Program Files\Veritas\NetBackup\bin>  ./bpdown -f -v

NetBackup 7.0 -- Shutdown Utility

Shutting down services
> BMR Boot Service
> BMR Boot Service -- NOT STOPPED
> BMR Master Service
> BMR Master Service -- NOT STOPPED
> NetBackup Service Monitor
> NetBackup Service Monitor -- NOT STOPPED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- NOT STOPPED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STOPPED
> NetBackup Key Management Service
> NetBackup Key Management Service -- NOT STOPPED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STOPPED
> NetBackup Service Layer
> NetBackup Service Layer -- NOT STOPPED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- NOT STOPPED
> NetBackup Job Manager
> NetBackup Job Manager -- NOT STOPPED
> NdmpMoverListener
> NdmpMoverListener -- NOT STOPPED
> NetBackup Request Daemon
> NetBackup Request Daemon -- NOT STOPPED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- NOT STOPPED
> NetBackup Database Manager
> NetBackup Database Manager -- NOT STOPPED
> NetBackup Audit Manager
> NetBackup Audit Manager -- NOT STOPPED
> nbazd
> nbazd -- NOT STOPPED
> nbatd
> nbatd -- NOT STOPPED
> spoold
> spoold -- NOT STOPPED
> spad
> spad -- NOT STOPPED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- NOT STOPPED
> NetBackup Device Manager
> NetBackup Device Manager -- NOT STOPPED
> NetBackup Volume Manager
> NetBackup Volume Manager -- NOT STOPPED
> NetBackup Resource Broker
> NetBackup Resource Broker -- NOT STOPPED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- NOT STOPPED
> SQLANYs_VERITAS_NB
> SQLANYs_VERITAS_NB -- NOT STOPPED
> NetBackup Event Manager
> NetBackup Event Manager -- NOT STOPPED
> NetBackup Notification Service
> NetBackup Notification Service -- NOT STOPPED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- NOT STOPPED
> NetBackup Client Service
> NetBackup Client Service -- NOT STOPPED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- NOT STOPPED
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- NOT STOPPED
Shutdown of one or more services failed.
PS C:\Program Files\Veritas\NetBackup\bin>

When I try to bpup I receive the following which confirm the services are up
as they are when I look at the services themselves from manage:

PS C:\Program Files\Veritas\NetBackup\bin> ./bpup -f -v

NetBackup 7.0 -- Startup Utility

Starting services
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- NOT STARTED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- NOT STARTED
> NetBackup Client Service
> NetBackup Client Service -- NOT STARTED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- NOT STARTED
> NetBackup Notification Service
> NetBackup Notification Service -- NOT STARTED
> NetBackup Event Manager
> NetBackup Event Manager -- NOT STARTED
> SQLANYs_VERITAS_NB
> SQLANYs_VERITAS_NB -- NOT STARTED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- NOT STARTED
> NetBackup Resource Broker
> NetBackup Resource Broker -- NOT STARTED
> NetBackup Volume Manager
> NetBackup Volume Manager -- NOT STARTED
> NetBackup Device Manager
> NetBackup Device Manager -- NOT STARTED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- NOT STARTED
> spad
> spad -- NOT STARTED
> spoold
> spoold -- NOT STARTED
> nbatd
> nbatd -- NOT STARTED
> nbazd
> nbazd -- NOT STARTED
> NetBackup Audit Manager
> NetBackup Audit Manager -- NOT STARTED
> NetBackup Database Manager
> NetBackup Database Manager -- NOT STARTED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- NOT STARTED
> NetBackup Request Daemon
> NetBackup Request Daemon -- NOT STARTED
> NdmpMoverListener
> NdmpMoverListener -- NOT STARTED
> NetBackup Job Manager
> NetBackup Job Manager -- NOT STARTED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- NOT STARTED
> NetBackup Service Layer
> NetBackup Service Layer -- NOT STARTED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STARTED
> NetBackup Key Management Service
> NetBackup Key Management Service -- NOT STARTED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- NOT STARTED
> NetBackup Service Monitor
> NetBackup Service Monitor -- NOT STARTED
> BMR Master Service
> BMR Master Service -- NOT STARTED
> BMR Boot Service
> BMR Boot Service -- NOT STARTED
Start up of one or more services failed.
PS C:\Program Files\Veritas\NetBackup\bin>

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