Veritas-bu

Re: [Veritas-bu] BE Agent in OpsCenter not starting

2011-02-07 14:42:31
Subject: Re: [Veritas-bu] BE Agent in OpsCenter not starting
From: Renee Carlisle <rcarlisle AT serverwarecorp DOT com>
To: Renee Carlisle <rcarlisle AT serverwarecorp DOT com>, "Veritas-bu AT mailman.eng.auburn DOT edu" <Veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 7 Feb 2011 14:42:14 -0500

Never mind…I just didn’t look at the agent closely… my client had the agent pointed to the BE servers, not the OpsCenter server.  As soon as I changed that and just had the data collectors under it we were all good.

 

Reneé Carlisle

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Renee Carlisle
Sent: Monday, February 07, 2011 1:55 PM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] BE Agent in OpsCenter not starting

 

I am trying to configure a BE agent in NBU OpsCenter.  The agent software is installed on the OpsCenter server, the agent is configured, and the data collector for BE is successfully configured.  However, the data collector never starts.  The only error I see in the agent logs is: Home directory of the product does not exist

 

The OpsCenter server is a W2K8 R2 standard 64 bit system.

 

Has anyone ever seen this before or know how to fix it.  I can’t find anything in technotes, the admin guide, or google.  I have a case opened…but thought I would also try here.  Thanks

 

Reneé Carlisle

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