Veritas-bu

[Veritas-bu] Error Bare Metal SRT

2010-12-14 02:44:49
Subject: [Veritas-bu] Error Bare Metal SRT
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Tue, 14 Dec 2010 07:44:39 -0000

Morning
Not sure if anyone seen this. BMR Master/Boot Server on the Master Win2k3 SP2 Box 6.5.6

Setup a new SRT as the old one was corrupt. (had to effectively erase BMR and start again).

Went to update the SRT with the 6.5.6 maintenance pack. Found the update .msi and downloaded it.

But when I goto use it, I get this message....

Updating SRT with latest 6.5.6 update pack and getting error message "Netbackup update.msi is not a valid NetBackup Maintenance Pack Install Image"

There is a TechNote about this, and it says to uninstall back to 6.5.4, then reinstall 6.5.4 and try again! But its a live 24 x 7 server.

Nothing else on the site, logged a call (2 hour response, so far waiting 24 hours!) and its a joke! They seem to be worse rather than better!

Anyone got any ideas?

Regards

Simon

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