Veritas-bu

[Veritas-bu] Netbackup 6.5.4 -> 7.0 client upgrade causing issues in SLP driven backups

2010-11-22 14:33:32
Subject: [Veritas-bu] Netbackup 6.5.4 -> 7.0 client upgrade causing issues in SLP driven backups
From: "Mark Glazerman" <Mark.Glazerman AT spartech DOT com>
To: <VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU>
Date: Mon, 22 Nov 2010 13:33:25 -0600

We recently upgraded a number of our windows server 2003 clients from 6.5.4 to 7.0.  These clients are in policies who’s backup and subsequent duplication jobs are managed via a SLP.  Ever since the upgrade full backups run with no issue but the cumulative incremental backups have started having issues when backing up a drive that has no change, resulting in a 0 byte backup image file.  For some reason, although the activity monitor shows the job as completing successfully, output from the nbstlutil stlilist –u image_incomplete | more shows multiple entries for these clients like the one below…

 

Image stlcorpsql02.corp.dir.spartech.com_1289597375 for Lifecycle winos_slp is NOT_STARTED

  Copy to winos_su is NOT_STARTED

  Copy to winos_rep_su is NOT_STARTED

Image stlcorpex3a.corp.dir.spartech.com_1289602850 for Lifecycle winos_slp is NOT_STARTED

  Copy to winos_su is NOT_STARTED

  Copy to winos_rep_su is NOT_STARTED

Image stlcorpex4a.corp.dir.spartech.com_1289602879 for Lifecycle winos_slp is NOT_STARTED

  Copy to winos_su is NOT_STARTED

  Copy to winos_rep_su is NOT_STARTED

 

These entries do not clear unless we force the cancellation of all pending SLP activity asscociated with the SLP (in this case winos_slp).

 

Querying the backup client on these hosts works fine for all drives backed up during a full backup and all drives during a cumulative backup that had some change data.  Any drives that generated a 0 byte file during the cumulative incremental backup give the following error message when querying their data in the netbackup client…

 

WARNING: unable to list the specified files using the current search criteria

 

Support seem at a bit of a loss.  Does anyone have any ideas ?

 

Thanks,

 

Mark Glazerman

Enterprise Storage Administrator

Spartech Corporation

Desk: 314-889-8282

Fax: 314-854-8282

Cell: 618-520-3401

mark.glazerman AT spartech DOT com

http://www.spartech.com

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