Re: [Veritas-bu] NDMP restore issue

Issue resolved.

The problem ended up being the NetApp that I was restoring to. The setup was not correct, there was not enough space allocated (by about 1 MB). Increased the volume on the NetApp and restore worked.

Thanks for the help.

From: Baumann, Kevin [mailto:kbaumann AT akamai DOT com]
Sent: Thursday, November 18, 2010 12:09 PM
To: Michael Graff Andersen
Cc: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] NDMP restore issue

Thanks for the quick response.

I will be contacting NetApp support for this error:

[dallas_filer snapmirror.retrieve.fail:error]: SnapMirror retrieve to mafs1_users from tape failed.

I will update this list if I get a solution…

From: Michael Graff Andersen [mailto:mian71 AT gmail DOT com]
Sent: Thursday, November 18, 2010 11:27 AM
To: Baumann, Kevin
Cc: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] NDMP restore issue

I have seen something like this when I hadn't created the volume on the other netapp controller doing a alternate client(filer) restore

Think that /etc/messages (\\netapp_dallas\etc$\messages) on the netapp controller netapp_dallas could indicate the problem as it sounds like a netapp/NDMP problem

Regards

Michael

2010/11/18 Baumann, Kevin <kbaumann AT akamai DOT com>

All,

I am running into an NDMP restore issue on one of my servers.

I have backed up from a NetApp in Boston and I want to restore it to a NetApp in Dallas. The tapes have been imported and everything is in the catalog on the master server where the restore will be done. The NetApp version is ‘NetApp Release 7.3.2, both master and media servers are running Netbackup 6.5.6. Any help would be appreciated.

Also, I have verified that the NetApp can connect.

# tpautoconf -verify dallas_filer

Connecting to host " dallas_filer " as user "root"...

Waiting for connect notification message...

Opening session--attempting with NDMP protocol version 4...

Opening session--successful with NDMP protocol version 4

host supports MD5 authentication

Getting MD5 challenge from host...

Logging in using MD5 method...

Host info is:

host name " dallas_filer "

os type "NetApp"

os version "NetApp Release 7.3.2P4"

host id "0118060145"

Host supports LOCAL backup/restore

Host supports 3-way backup/restore

***ERROR MESSAGE***

15:53:56 (40087.xxx) Media id SD4261 is needed for the restore.

15:53:57 (40087.xxx) Media id SD2751 is needed for the restore.

15:53:57 (40087.xxx) Media id SD4397 is needed for the restore.

15:53:57 (40087.xxx) Media id SD4384 is needed for the restore.

15:53:57 (40087.xxx) Media id SD4275 is needed for the restore.

15:53:57 (40087.xxx) Media id SD3959 is needed for the restore.

15:53:57 (40087.001) Restoring from image created October 26, 2010 8:10:33 PM GMT

15:53:59 (40087.001) INF - If Media id SD2751 is not in a robotic library administrative interaction may be required to satisfy this mount request.

15:54:02 (40087.001) INF - Waiting for mount of media id SD2751 on server dallas_media_server for reading.

15:54:32 (40087.001) INF - Waiting for positioning of media id SD2751 on server dallas_media_server for reading.

15:54:32 (40087.001) INF - Beginning restore from server dallas_media_server to client netapp_dallas.

15:54:33 (40087.001) INF - Restoring NDMP files from /vol/mafs1_users

15:54:34 (40087.001) Attempting normal restore.

15:54:34 (40087.001) Restoring / to /vol/mafs1_users/

15:54:35 (40087.001) NDMP restore failed from path /vol/mafs1_users

15:55:13 (40087.001) Status of restore from image created October 26, 2010 8:10:33 PM GMT = the restore failed to recover the requested files

15:55:13 (40087.xxx) INF - Status = the restore failed to recover the requested files.

Thanks,

-Kevin

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