Hi Dennis,

SAN Client restore functionality was well tested for NetBackup 6.5.6.
What is the exact error code/message that you see when the job fails? Do
you have the case number? 

If the restore is urgent, as a workaround, you can restore files over
the LAN. There is no difference in the backup image file format when
using Fibre Transport mechanism instead of LAN for data transfers. 

To do that, go to - 
Media and Device Management > Devices > SAN Clients > SAN Client Usage
Preference 
Uncheck "Use defaults from the Master Server Configuration" and select
"Never". 

Once the restore is done or the issue is fixed, you can go back to
default settings. 
Hope this helps!

Tanuja Korlepra
NetBackup Engineering, IMG
Symantec Corporation 
www.symantec.com

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dennis
Peacock
Sent: Thursday, October 14, 2010 4:51 PM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] NBU 6.5.6 restore for a SAN Client

Been working on a few boxes that are backed up via NetBackup. They are
SAN Client (clients) and we are finding that we are unable to restore
anything for these boxes.

Master/Media servers are all Solaris 10 boxes.
We cover the entire spectrum of client hardware & O/S's (almost 2,000
backup clients).

All we want to do is restore some files that the customer needs
restored. The two SAN Clients that we are trying to restore files on are
both Solaris boxes. And just so you know, we've tried a test on a Linux
box and it doesn't work there either. 

We do have a CASE Open with Symantec, but it appears that this is a real
issue that needs a patch to fix.

Anybody here run into this problem???

Thanks,
Dennis

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