Re: [Veritas-bu] NBU7 system state backup errors

This is a known issue… and as far as I know, we are waiting for a fix… I’ve got a case open about this and Symantec is working on a fix, but is having some issues with that…

At this time, my windows admins are saying this isn’t a huge issue since they have to build the machine before we can restore data to it… but I’m still waiting on the fix as I’d feel better if this was getting backed up!

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph: 250.414.7650 Cell: 250.213.9295

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Preston, Douglas
Sent: Thursday, October 14, 2010 1:00 PM
To: 'Veritas'
Subject: [Veritas-bu] NBU7 system state backup errors

When trying to backup a new windows 2008 server all my backups go to completion ok except system state.

I get this error in the GUI Job Details log

10/14/2010 12:55:09 PM - Warning bpbrm(pid=544) from client scacimm01: WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 -536832991: Unknown error)

10/14/2010 12:55:15 PM - Error bpbrm(pid=544) from client scacimm01: ERR - Error encountered while attempting to get additional files for System State:\

Anyone have a hint what I need to do? I am almost positive this is not NetBackup’s problem but I need to make sure I can do a restore of the system regardless of whose problem it is

Doug Preston

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