I just wanted to update this with a resolution. Turns out this
is a known issue with Symantec, as they were able to provide a hotfix for this
exact problem. Hotfix was applied, and the problem is solved.
Thanks.
Scott Chapman
Senior Technical Specialist
Storage and Database Administration
ICBC - Victoria
Ph: 250.414.7650 Cell: 250.213.9295
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]
On Behalf Of Chapman, Scott
Sent: Friday, June 18, 2010 12:52 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] 2008 R2 client backup issues
I’ve
got a few 2008 R2 domain controllers that are causing me some grief! All
the clients in question are running the 6.5.5 x64 bit client and backup to
either 6.5.5 or 7 master servers.
Here
are the messages I’m seeing on 3 of the 4 servers:
06/16/2010 20:01:06 bckpr1 dc01ns299 from client
dc01ns299: WRN - can't open file: System State:\Automated System
Recovery\BCD\BCD (WIN32 536935992: Unknown error)
06/16/2010 20:01:06 bckpr1 dc01ns299 from client
dc01ns299: ERR - Error encountered while attempting to get additional files for
System State:\
All
3 of these servers are physical machines (and finish with status 1s) with the 4th
being a virtual machine (which backs up with a status 0). I’ve not found
anything useful on the web at all about this, so anything could be helpful at
this point!
I’ve
setup VSS on all the clients to no avail, am using the 2008 backup selection of
ALL_LOCAL_DRIVES…
Thanks!
Scott
Chapman
Senior
Technical Specialist
Storage
and Database Administration
ICBC
- Victoria
Ph:
250.414.7650 Cell: 250.213.9295
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