Veritas-bu

Re: [Veritas-bu] 2008 R2 client backup issues

2010-06-23 13:53:41
Subject: Re: [Veritas-bu] 2008 R2 client backup issues
From: "Chapman, Scott" <Scott.Chapman AT icbc DOT com>
To: "Chapman, Scott" <Scott.Chapman AT icbc DOT com>, <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Wed, 23 Jun 2010 10:53:25 -0700

I just wanted to update this with a resolution.  Turns out this is a known issue with Symantec, as they were able to provide a hotfix for this exact problem.  Hotfix was applied, and the problem is solved.

 

Thanks.

 

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph:  250.414.7650  Cell:  250.213.9295

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Chapman, Scott
Sent: Friday, June 18, 2010 12:52 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] 2008 R2 client backup issues

 

I’ve got a few 2008 R2 domain controllers that are causing me some grief!  All the clients in question are running the 6.5.5 x64 bit client and backup to either 6.5.5 or 7 master servers.

 

Here are the messages I’m seeing on 3 of the 4 servers:

06/16/2010 20:01:06 bckpr1 dc01ns299  from client dc01ns299: WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 536935992: Unknown error)

06/16/2010 20:01:06 bckpr1 dc01ns299  from client dc01ns299: ERR - Error encountered while attempting to get additional files for System State:\

 

All 3 of these servers are physical machines (and finish with status 1s) with the 4th being a virtual machine (which backs up with a status 0).  I’ve not found anything useful on the web at all about this, so anything could be helpful at this point!

 

I’ve setup VSS on all the clients to no avail, am using the 2008 backup selection of ALL_LOCAL_DRIVES… 

 

Thanks!

 

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph:  250.414.7650  Cell:  250.213.9295


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