Must be a tough one, no call
back from Symantec tech support after 6 hours
Anyone here have any idea where to look for a solution? I can telnet every port NBU master server listens
on from media server to master server and from master server to all the ports
media servers listen on
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Preston,
Douglas
Sent: Tuesday, June 08, 2010 9:56 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NBU 7.0 media server upgrade problem
I performed an upgrade from
6.5 to 7.0 on my master server all went
well, I performed an upgrade on 1 media
server all went well. Before I could
perform this on the next media server SCACIFS01.domain.com I started getting
NetBackup TLD Control Daemon
- " Invalid magic number from client SCACIFS01.domain.com " in the event log on the master
server. I performed the upgrade on this
media server SCACIFS01.domain.com it
still has the issue.
Then 2 more media servers
after SCACIFS01.domain.com and they had no issues.
C:\Documents and Settings\dlpreston>"C:\Program
Files\Veritas\volmgr\bin\tpconfig" –l
Device Robot Drive Robot Drive Device
Type Num Index
Type DrNum Status Comment Name Path
robot
0 - TLD
- - - - svcacibu1
drive
- 0 hcart2 7
UP - IBMULTRIUM-TD27 {2,0,1,3}
…
drive
- 13 hcart2 2
UP - IBMULTRIUM-TD22 {3,0,3,3}
Drives 0 through 13 all
appear ok, output shortened to get mail
through
On SCACIFS01.domain.com I am
seeing the tape drives all show up as AVR and when I try to do a backup on the
media server I get the following error
6/8/2010 9:31:08 AM -
awaiting resource SCACIFS01-hcart2-robot-tld-0 - FT client has no devices
configured
The storage unit is identical
to the 5 other storage units except of course the host it is connected to.
The other 4 machines all
backup without any issues, all my clients got backed up except this media
server.
I have opened a case with
Symantec but I while I am waiting to get an answer from them I figured I would
ask the experts.
