Re: [Veritas-bu] New tapes are frozen

Thanks for the reply. The Tape drive we are using is HP MSL G3. We also have the same problem with the Virtual tape library using Data domain.

I think label manually is a temp solution for this, however it should be able to auto label it.

Thanks and Regards,

Leo

On Sun, Apr 11, 2010 at 5:25 AM, Martin, Jonathan <JMARTI05 AT intersil DOT com> wrote:

Have you tried running HP’s library and tape tools?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169

I would run the suspected bad media and several known good media.

I’ve had quirky issues like this before and generally speaking it’s been the drive.

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Leo Dream
Sent: Saturday, April 10, 2010 3:49 PM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] New tapes are frozen

Hi All

Recently we are having some errors with the tapes. We add some new tapes to the library and inventory successfully (with bar code). However when we run backups, the tapes are frozen, following errors are shown in the bptm log:

io_ioctl: ioctl (MTWEOF) failed on media id XXXXXX, drive index 1, The media is write protected. (19) (bptm.c.23992)

The strange thing is:
1. The tape is not write protected for sure.
2. If i unfreeze the tape and rerun the backup, the tape can be used without any problem, so don't know why we have write error the first time.

The master server is 6.5.5 on Windows 2003 Standard server (64 bit), the tape drive is HP.

Anyone has any idea?

Thanks!

Leo

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