Veritas-bu

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 11:48:47
Subject: Re: [Veritas-bu] Cannot Write to Tape
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: "WEAVER, Simon (external)" <simon.weaver AT astrium.eads DOT net>
Date: Tue, 13 Apr 2010 11:48:18 -0400 (EDT)
Hi,

Good idea, and/or tpautoconf -a if you like command line :)

But he did run robtest and it did show the drives etc, he could also show 
tpconfig -d and vmoprcmd -d ds.

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

> As an after thought, re-run Device Configuration Wizard perhaps as well?
>
> Simon
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> judy_hinchcliffe AT administaff DOT com
> Sent: Tuesday, April 13, 2010 4:31 PM
> To: jpiszcz AT lucidpixels DOT com; JAMES.F.MCDONALD.II AT saic DOT com
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Cannot Write to Tape
>
> I don't see anything wrong with his barcode, 6 or 8 both are allowed you
> just have to be consistent.
>
> Things to look at
>
> 1) you can see the tape drives when looking at hardware on the windows
> os
> 2) in the gui you have setup the robot and when looking at
> devices/robots it shows enabled. And it belongs to the master server (if
> device host is master - robot control should be blank - meaning same
> server)
> 3) when you look at drives you see all your drives  with device host to
> whatever media server is trying to do the backup. And it shows enabled.
> 4) if you look at the details of a tape drive you see a serial number
> for the drive and you see a Robot Drive Number.  Verify (by looking at
> the web interface of the robot) that the robot drive number has the same
> serial number - this is where a lot of people have issues (but I don't
> think this is your problem)
> 5) you say that you have both disk backups and now are starting tape
> backups.  Are your schedules both in the same policy?  Any chance that
> your frequency between the disk and the tape are such that when the tape
> window opens it does not think it needs a backup because the frequency
> has been fulfilled by the disk backup?  If in the same policy try
> setting up a different policy and see if it works.
>
>
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin
> Piszcz
> Sent: Tuesday, April 13, 2010 10:20 AM
> To: McDonald II, James F.
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Cannot Write to Tape
>
> Hi,
>
> It is discussed here:
> http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
> lists-3/symantec-netbackup-18/media-id-generation-50402/
>
> You need to fix your vm.conf, delete all the media (since you said its
> not been used yet) and re-inventory with the correct barcode
> information..
>
> But I suspect something else may be going on as well.
>
> Justin.
>
> On Tue, 13 Apr 2010, McDonald II, James F. wrote:
>
>> NBU has been writing to disk for a while, but I just recently tried
>> setting up the tape backups, for off-site storage.  I have run
>> inventories and it says the volume configuration is up-to-date with
> the
>> contents.
>>
>> -----Original Message-----
>> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
>> Sent: Tuesday, April 13, 2010 10:55 AM
>> To: McDonald II, James F.
>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: RE: [Veritas-bu] Cannot Write to Tape
>>
>> Hi,
>>
>> Please include the list in the future.
>> It appears you need to limit your labels to 6 characters.
>> Check the volume manager manual, you need to edit vm.conf for NBU
> 6.x++
>> the labels for LTOX should be no more than 6 characters long, if your
>> barcode reader reads more than the first 6 characters, you need to
> limit
>>
>> it.
>>
>> BTW, is this a new environment?
>> Or did this just start happening?
>> If it just started happening, have you run an inventory and retried
> the
>> backup?
>>
>> Justin.
>>
>> On Tue, 13 Apr 2010, McDonald II, James F. wrote:
>>
>>> Here is what I got when I ran the test:
>>>
>>> Opening {4,0,33,1}
>>> MODE_SENSE Complete
>>> Enter tld commands (? returns help information) s d drive 1 (addr 32)
>
>>> access = 1 Contains Cartridge = Yes Barcode = 000001L4 SCSI ID from
>>> drive 1 is 0 READ_ELEMENT_STATUS Complete
>>>
>>> I tried double-checking the barcode result, by doing a robot
>> inventory.
>>> 000001L4 was not included in the inventory, but I'm almost positive
>> it's
>>> in there.
>>>
>>>
>>> -----Original Message-----
>>> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
>>> Sent: Tuesday, April 13, 2010 10:12 AM
>>> To: WEAVER, Simon (external)
>>> Cc: McDonald II, James F.; veritas-bu AT mailman.eng.auburn DOT edu
>>> Subject: Re: [Veritas-bu] Cannot Write to Tape
>>>
>>> Hi,
>>>
>>> Reboot the master, run robtest and run "s d" does it show the drives
>> OK?
>>>
>>> Justin.
>>>
>>> On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:
>>>
>>>> Have you rebooted the Master just in case?
>>>> Anything changed to cause this problem?
>>>> Have you enabled any logging?
>>>>
>>>> Simon
>>>>
>>>> ________________________________
>>>>
>>>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>>>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
>>> McDonald
>>>> II, James F.
>>>> Sent: Tuesday, April 13, 2010 1:43 PM
>>>> To: veritas-bu AT mailman.eng.auburn DOT edu
>>>> Subject: [Veritas-bu] Cannot Write to Tape
>>>>
>>>>
>>>>
>>>> My backups write to disk without any problem, but when I try to run
> a
>>>> Tape Backup I get one of three status codes: 200, 252 or 800.  I
> have
>>>> researched all three and still have not been able to come up with a
>>>> solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
>> Server
>>>> 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
>>> from
>>>> the tapeloader all seem to pass and the inventories run from within
>>> NBU
>>>> all seem to be correct, but I can't get anything to begin to write.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>>
>>>>
>>>> James McDonald
>>>>
>>>> System Administrator
>>>>
>>>> SAIC - IISBU
>>>>
>>>> 410-312-2232
>>>>
>>>> mcdonaldjf AT saic DOT com <mailto:mcdonaldjf AT saic DOT com>
>>>>
>>>>
>>>>
>>>>
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>>>
>>
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> content to any person, but delete this message and any attachments
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> email transmission was virus corrupted, altered or falsified.
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> Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office:
> Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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