Veritas-bu

Re: [Veritas-bu] NBU and BMR - QLogic SAN driver incompatibilities

2010-04-12 17:14:00
Subject: Re: [Veritas-bu] NBU and BMR - QLogic SAN driver incompatibilities
From: "Adams, Dwayne" <AdamsDC AT medsch.ucsf DOT edu>
To: "Scheef Jr, Ed E." <CXScheef AT tecoenergy DOT com>, veritas-bu AT mailman.eng.auburn DOT edu
Date: Mon, 12 Apr 2010 14:13:44 -0700

Ed,

 

I asked Symantec about this and was told the issue will be resolved in NBU 7 with the new version of Windows PE 2.1. The new version of PE will support the newer QLogic drivers.

 

Dwayne Adams

 


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Scheef Jr, Ed E.
Sent: Monday, April 12, 2010 1:18 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NBU and BMR - QLogic SAN driver incompatabilities

 

Been getting this error message for a while now in the BMR info collection phase of backups for servers running QLOGIC SAN drivers:

 

  “Received BMR error: The driver 'QLogic Fibre Channel Adapter', of Version '9.1.8.17' is not compatible with WindowsPE. You may need

     to create a driver package using an earlier version of the driver that was WindowsPE compatible. (1)”

 

Other than back-leveling the QLOGIC drives on SAN-connected servers, has anyone found a way around this error so the QLOGIC drivers

 get installed along with the all the other drivers during the BMR recovery???

 

   And just as an FYI: We have so far been unable to find a way to reconnect “data-loaded” SAN LUNS to BMR recovered servers without

   being forced to format the LUNS at reconnect time. That is another interesting situation, after the QLOGIC drivers have been manually

   re-installed following the BMR recovery.

 

We are running NBU 6.5.5. on Windows 64-bit Master Servers.

 

Thanks Much,

Ed Scheef

Tampa Electric Company (TECO Energy, Inc.)

  

 


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