[Veritas-bu] NBU and BMR - QLogic SAN driver incompatabilities

Been getting this error message for a while now in the BMR info collection phase of backups for servers running QLOGIC SAN drivers:

“Received BMR error: The driver 'QLogic Fibre Channel Adapter', of Version '9.1.8.17' is not compatible with WindowsPE. You may need

to create a driver package using an earlier version of the driver that was WindowsPE compatible. (1)”

Other than back-leveling the QLOGIC drives on SAN-connected servers, has anyone found a way around this error so the QLOGIC drivers

get installed along with the all the other drivers during the BMR recovery???

And just as an FYI: We have so far been unable to find a way to reconnect “data-loaded” SAN LUNS to BMR recovered servers without

being forced to format the LUNS at reconnect time. That is another interesting situation, after the QLOGIC drivers have been manually

re-installed following the BMR recovery.

We are running NBU 6.5.5. on Windows 64-bit Master Servers.

Thanks Much,

Ed Scheef

Tampa Electric Company (TECO Energy, Inc.)

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