Veritas-bu

[Veritas-bu] kms won't let me write to LTO4 tapes/drives

2010-02-16 17:09:35
Subject: [Veritas-bu] kms won't let me write to LTO4 tapes/drives
From: <judy_hinchcliffe AT administaff DOT com>
To: <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Tue, 16 Feb 2010 16:08:31 -0600
Netbackup on 6.5.5 on an AIX master/media
An IBM TS3310 library with LTO4 tape drives, all tapes are LTO4

This is the job detail
 
2/16/2010 2:50:12 PM - requesting resource AIX_1drive
2/16/2010 2:50:12 PM - requesting resource
dribsp01.NBU_CLIENT.MAXJOBS.myserver
2/16/2010 2:50:12 PM - requesting resource
dribsp01.NBU_POLICY.MAXJOBS.testing
2/16/2010 2:50:13 PM - granted resource
dribsp01.NBU_CLIENT.MAXJOBS.myserver
2/16/2010 2:50:13 PM - granted resource
dribsp01.NBU_POLICY.MAXJOBS.testing
2/16/2010 2:50:13 PM - granted resource D00001
2/16/2010 2:50:13 PM - granted resource IBM.ULT3580-TD4.000
2/16/2010 2:50:13 PM - granted resource AIX_1drive
2/16/2010 2:50:13 PM - estimated 16934025 kbytes needed
2/16/2010 2:50:15 PM - started process bpbrm (590078)
2/16/2010 2:50:20 PM - connecting
2/16/2010 2:50:21 PM - mounting D00001
2/16/2010 2:50:21 PM - connected; connect time: 00:00:01
2/16/2010 2:51:21 PM - Error bptm(pid=401564) FREEZING media id D00001,
Encryption unavailable for an ENCR pool  
2/16/2010 2:51:21 PM - Warning bptm(pid=401564) media id D00001 load
operation reported an error    
2/16/2010 2:51:21 PM - current media D00001 complete, requesting next
resource Any
2/16/2010 2:51:33 PM - end writing
termination requested by administrator(150)
 
this is the tech doc I found
http://seer.entsupport.symantec.com/docs/321244.htm

 
 
My tapes are setup with Media type HCART
 
MY drive type is HCART   IBM.ULT3580-TD4.xxx 
Now according to everything I read LTO4 is setup as HCART
but looking at that tech note - my tapes are reading as LTO1?
below is from the bptm

14:51:22.548 [401564] <2> manage_drive_attributes: report_attr, fl1
0x00000049,fl2 0x0000000c

 It seems LTO4's should have a much higher number for fl 1. 
So what do I have wrong that kms won't let me encrypt to the tapes?

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