Veritas-bu

[Veritas-bu] BMR information discovery failed

2010-01-13 06:25:07
Subject: [Veritas-bu] BMR information discovery failed
From: "Adrian Soetanto" <adrian.soetanto AT bentoel.co DOT id>
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Wed, 13 Jan 2010 18:22:14 +0700
Dear NetBackup milisers,

I have a problem when doing the BMR backup for my Windows client.
Here is the detailed status that contains the error message:

======================= BEGIN =======================
Jan 3, 2010 3:30:00 PM - requesting resource veritas-hcart2-robot-tld-2
Jan 3, 2010 3:30:00 PM - requesting resource
veritas.NBU_CLIENT.MAXJOBS.blade6
Jan 3, 2010 3:30:00 PM - requesting resource
veritas.NBU_POLICY.MAXJOBS.blade6_BMR
Jan 3, 2010 3:30:00 PM - granted resource
veritas.NBU_CLIENT.MAXJOBS.blade6
Jan 3, 2010 3:30:00 PM - granted resource
veritas.NBU_POLICY.MAXJOBS.blade6_BMR
Jan 3, 2010 3:30:00 PM - granted resource  S15FL2
Jan 3, 2010 3:30:00 PM - granted resource  IBM.ULT3580-TD2.000
Jan 3, 2010 3:30:00 PM - granted resource  veritas-hcart2-robot-tld-2
Jan 3, 2010 3:30:01 PM - estimated 0 kbytes needed
Jan 3, 2010 3:30:01 PM - begin Parent Job
Jan 3, 2010 3:30:01 PM - begin Bare Metal Restore: Start Notify Script
Jan 3, 2010 3:30:02 PM - started process RUNCMD (pid=532514)
Operation Status: 0
Jan 3, 2010 3:30:02 PM - end Bare Metal Restore: Start Notify Script;
elapsed time 0:00:01
Jan 3, 2010 3:30:02 PM - begin Bare Metal Restore: Bare Metal Restore
Save
Jan 3, 2010 3:30:03 PM - started process bpbrm (pid=1060976)
Jan 3, 2010 3:30:07 PM - collecting BMR information
Jan 3, 2010 3:30:07 PM - connecting
Jan 3, 2010 3:30:08 PM - connected; connect time: 0:00:00
Jan 3, 2010 3:30:08 PM - transfering BMR information to the master
server
Jan 3, 2010 3:30:08 PM - connecting
Jan 3, 2010 3:30:09 PM - connected; connect time: 0:00:00
Jan 3, 2010 3:40:11 PM - Error bpbrm (pid=1060976) BMRERR: Received BMR
error: Errors were encountered while discovering disk configuration. (1)
Jan 3, 2010 3:40:13 PM - Error bpbrm (pid=1060976) BMRERR: Received BMR
error: Send of discovery not attempted. (1)
Jan 3, 2010 3:40:13 PM - Error bpbrm (pid=1060976) BMRERR: Received BMR
error: BMR information discovery failed. (1)
Jan 3, 2010 3:40:13 PM - Error bpbrm (pid=1060976) BMRERR: Did not
receive bmr client request from blade6, status = -1
Jan 3, 2010 3:40:13 PM - end writing
Operation Status: 26
Jan 3, 2010 3:40:13 PM - end Bare Metal Restore: Bare Metal Restore
Save; elapsed time 0:10:11
Jan 3, 2010 3:40:13 PM - begin Bare Metal Restore: Policy Execution
Manager Preprocessed
Operation Status: 1
Jan 3, 2010 4:37:30 PM - end Bare Metal Restore: Policy Execution
Manager Preprocessed; elapsed time 0:57:17
Jan 3, 2010 4:37:30 PM - begin Bare Metal Restore: End Notify Script
Jan 3, 2010 4:37:31 PM - started process RUNCMD (pid=1105976)
Operation Status: 0
Jan 3, 2010 4:37:31 PM - end Bare Metal Restore: End Notify Script;
elapsed time 0:00:01
Operation Status: 1
Jan 3, 2010 4:37:31 PM - end Parent Job; elapsed time 1:07:30
the requested operation was partially successful (1)
======================= END =======================

Information about the NetBackup master server:
 Platform: AIX 5.3.7
 NetBackup version: 6.5.4

Information about the client:
 Platform: Windows Server 2003, x64
 NetBackup version: 6.5.4

Since the BMR information discovery was failed, I can't restore the
client (hostname: blade6).
Please help me solve this problem.
Thank you in advance.


--
Best Regards, 
  Adrian Soetanto
  PT. Bentoel Prima - Infrastructure Staff 
  Jl. Raya Karanglo - Singosari, Malang 
  Tel. (+62-341) 298 774 


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