Veritas-bu

Re: [Veritas-bu] Media server offline after upgrade to NBU6.5

2009-12-18 11:31:53
Subject: Re: [Veritas-bu] Media server offline after upgrade to NBU6.5
From: <Rusty.Major AT sungard DOT com>
To: Koping Wang <kwang AT esri DOT com>
Date: Fri, 18 Dec 2009 10:31:41 -0600

Yep, 6.5 is very picky about this. So is the Java GUI. Adding the FQDN to the hosts file has resolved a number of connection problems with the Java GUI.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
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Koping Wang <kwang AT esri DOT com>
Sent by: <veritas-bu-bounces AT mailman.eng.auburn DOT edu>

12/18/2009 03:17 AM

To
Justin Piszcz <jpiszcz AT lucidpixels DOT com>
cc
"veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Subject
Re: [Veritas-bu] Media server offline after upgrade to NBU6.5





Thanks Justin,
I found the problem. The media server can not resolve the fully qualified host name of the master server (EMM server).

Thanks
Koping

________________________________________
From: Justin Piszcz [jpiszcz AT lucidpixels DOT com]
Sent: Friday, December 18, 2009 1:08 AM
To: Koping Wang
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Media server offline after upgrade to NBU6.5

On Thu, 17 Dec 2009, Koping Wang wrote:

> Sorry, I should put a better subject line. And  my OS is Solaris.
>
>
> I am upgrading netbackup form 6.0.4 to 6.5.4. Everything goes smooth except one media server.
>
> Almost at the end of the upgrade I got this"
> ---------------------------------------------------------------------------------------------------
> Starting the NetBackup Remote Monitoring Management System.
> Starting the NetBackup Service Layer.
> Starting the NetBackup Service Monitor.
>
> Could not obtain storage units : cannot connect on socket
> ERROR upgrading disk staging storage units.
> /usr/openv/netbackup/bin/admincmd/nb_updatedssu mayneed to be run separately to resolve the issue.
> ----------------------------------------------------------------------------------------------------
> There is no staging storage unit on this media server or disk storage unit.
> Now when I start netbackup on this media server, I only see ltid and vmd in MM Processes.
>
> MM Processes------------
> root  1193     1 16 15:48:55 ?        5:49 /usr/openv/volmgr/bin/ltid
> root  1217     1  0 15:48:59 ?        2:08  vmd
>
> When I open up netbackup GUI, in Devices -> media server, it shows the media server is offline.
>
> Can any give me some hint?
>
> Thanks
> Koping
>
>
>
>
>

Is there an EMMSERVER entry (for the (usually, the master server)) in the
media server bp.conf?

Justin.
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