Hi Dave
Looking at this.....

11/2/2009 9:52:30 AM - Critical bptm(pid=2544) sts_get_lsu_prop_byname
on LSU G:\ failed: 2060013 no more entries    
11/2/2009 9:52:30 AM - started process bptm (1388)
11/2/2009 9:52:31 AM - Critical bptm(pid=2544) Invalid storage device:
G:\ no more entries

I wonder if its worth reviewing this technote from Symantec?
http://seer.entsupport.symantec.com/docs/290907.htm

Simon
P.S. I am not sure, but do you have any other DSU restores with the same
problems?

-----Original Message-----
From: Spearman, David [mailto:spe08 AT co.henrico.va DOT us] 
Sent: Monday, November 02, 2009 4:01 PM
To: 'Justin Piszcz'
Cc: WEAVER, Simon (external); veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] One last problem with master server failure

Still looking into that. All the disks are present, I can read/write to
them. The quick and dirty messages are

11/2/2009 9:51:54 AM - begin Restore
11/2/2009 9:51:55 AM - restoring image exch1.hcg.local_1256724002
11/2/2009 9:51:55 AM - requesting resource Fibre Transport
11/2/2009 9:51:55 AM - Info nbjm(pid=2836) NBU status: 800, EMM status:
Fibre Transport resources are not available
11/2/2009 9:51:55 AM - Info nbjm(pid=2836) NBU status: 800, EMM status:
Fibre Transport resources are not available
11/2/2009 9:52:19 AM - connecting
11/2/2009 9:52:28 AM - connected; connect time: 00:00:09
11/2/2009 9:52:28 AM - started process bptm (2544)
11/2/2009 9:52:30 AM - Critical bptm(pid=2544) sts_get_lsu_prop_byname
on LSU G:\ failed: 2060013 no more entries    
11/2/2009 9:52:30 AM - started process bptm (1388)
11/2/2009 9:52:31 AM - Critical bptm(pid=2544) Invalid storage device:
G:\ no more entries      
11/2/2009 9:52:31 AM - Critical bptm(pid=2544) failure to open disk at
path G:\: plug-in reports error 2060013  
11/2/2009 9:52:34 AM - Error bptm(pid=1388) The following files/folders
were not restored:       
11/2/2009 9:52:35 AM - Error bptm(pid=1388) UTF - /Microsoft Exchange
Public Folders/IT/AdminCalendar/Marshall - doctor at 8:00 followed by
STEP meeting
<000000001A447390AA6611CD9BC800AA002FC45A0900913F8E1F0AAF9344BC7D5CEF18D
176E40000002CAFF90000925558732876534DAC88398A4B5693E9000D44DBC2F00000>
11/2/2009 9:52:37 AM - restored image exch1.hcg.local_1256724002 -
(media open error(83)); restore time 00:00:42
11/2/2009 9:52:37 AM - end Restore; elapsed time: 00:00:43 the restore
failed to recover the requested files(5)
11/2/2009 9:52:41 AM - Error bpbrm(pid=1576) client restore EXIT STATUS
83: media open error     



-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin
Piszcz
Sent: Monday, November 02, 2009 10:58 AM
To: Spearman, David
Cc: 'WEAVER, Simon (external)'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] One last problem with master server failure

dds,

Are the DSUs mounted after the crash, are the filesystems OK?

Justin.

On Mon, 2 Nov 2009, Spearman, David wrote:

> The other odd message is that it says I have an invalid storage
device. I can get out to them fine from the desktop so they are there. I
wonder if I need to delete and recreate my dsu's?
>
> dds
>
> -----Original Message-----
> From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
> Sent: Monday, November 02, 2009 10:43 AM
> To: Spearman, David; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] One last problem with master server failure
>
> Hello David
> I am clutching at straws here, but take a look at these docs....
>
> http://seer.entsupport.symantec.com/docs/294767.htm
>
> http://seer.entsupport.symantec.com/docs/281004.htm
>
> http://seer.entsupport.symantec.com/docs/294217.htm
>
> Has anything else changed or maybe recovered slightly differently to 
> how the Server was before the crash?
> Simon
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of 
> Spearman, David
> Sent: Monday, November 02, 2009 3:25 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] One last problem with master server failure
>
> While my master and media servers are doing fine after a system 
> rebuild and hot catalog restore I have run into another problem. I can

> not seem to recover any data that was written out to DSU. The disks 
> are fibre attached to the master server. When I try to restore an 
> exchange public folder I am getting
>
> EXIT Status 83: media open errors.  Nothing is restoring. The trouble 
> shooting guide refers to using "CommandCentral Storage" to look at 
> things, whatever that is.
>
> David Spearman
> County of Henrico
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