On Mon, 2 Nov 2009, Spearman, David wrote:

> Still looking into that. All the disks are present, I can read/write to them. 
> The quick and dirty messages are
>
> 11/2/2009 9:51:54 AM - begin Restore
> 11/2/2009 9:51:55 AM - restoring image exch1.hcg.local_1256724002
> 11/2/2009 9:51:55 AM - requesting resource Fibre Transport
> 11/2/2009 9:51:55 AM - Info nbjm(pid=2836) NBU status: 800, EMM status: Fibre 
> Transport resources are not available
> 11/2/2009 9:51:55 AM - Info nbjm(pid=2836) NBU status: 800, EMM status: Fibre 
> Transport resources are not available
> 11/2/2009 9:52:19 AM - connecting
> 11/2/2009 9:52:28 AM - connected; connect time: 00:00:09
> 11/2/2009 9:52:28 AM - started process bptm (2544)
> 11/2/2009 9:52:30 AM - Critical bptm(pid=2544) sts_get_lsu_prop_byname on LSU 
> G:\ failed: 2060013 no more entries
^^

http://seer.entsupport.symantec.com/docs/290907.htm

Troubleshooting:
This error is noticed when both the Disk Storage Unit and destination path on 
disk are deleted (in this example -  C:\Disk_STU) prior to the retention period 
of the image being reached.

The error condition is reported when the NetBackup tries to delete fragments on 
the storage unit and finds the DSU directory missing.

Resolution:
Manually create an empty directory in the storage unit path on the appropriate 
media server as per the error message seen in the Detailed Job Status page.  
The subsequent Image Cleanup that is initiated by NetBackup will exit 
successfully without the above error message.  Then, the storage unit folder 
can be deleted after this cleanup has exited.

> 11/2/2009 9:52:30 AM - started process bptm (1388)
> 11/2/2009 9:52:31 AM - Critical bptm(pid=2544) Invalid storage device: G:\ no 
> more entries
> 11/2/2009 9:52:31 AM - Critical bptm(pid=2544) failure to open disk at path 
> G:\: plug-in reports error 2060013
> 11/2/2009 9:52:34 AM - Error bptm(pid=1388) The following files/folders were 
> not restored:
> 11/2/2009 9:52:35 AM - Error bptm(pid=1388) UTF - /Microsoft Exchange Public 
> Folders/IT/AdminCalendar/Marshall - doctor at 8:00 followed by STEP meeting 
> <000000001A447390AA6611CD9BC800AA002FC45A0900913F8E1F0AAF9344BC7D5CEF18D176E40000002CAFF90000925558732876534DAC88398A4B5693E9000D44DBC2F00000>
> 11/2/2009 9:52:37 AM - restored image exch1.hcg.local_1256724002 - (media 
> open error(83)); restore time 00:00:42
> 11/2/2009 9:52:37 AM - end Restore; elapsed time: 00:00:43
> the restore failed to recover the requested files(5)
> 11/2/2009 9:52:41 AM - Error bpbrm(pid=1576) client restore EXIT STATUS 83: 
> media open error

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