I'll have to do that -- stand by for that.

-----Original Message-----
From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com] 
Sent: Wednesday, October 28, 2009 9:47 AM
To: Reynolds, Susan K.
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] SAP backups

Add VERBOSE = 5 in bp.conf on the master/media server and the client, 
check the bptm, bpbrm and the agent-specific log for your 
application-backup (SAP)- what does it say?

Justin.

On Wed, 28 Oct 2009, Reynolds, Susan K. wrote:

> It will run the OS backup just fine on the same tape in the same drive.
>
> -----Original Message-----
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Wednesday, October 28, 2009 9:45 AM
> To: Reynolds, Susan K.
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] SAP backups
>
> Sounds very strange, the type of backup should not cause a drive failure,
> with the exception of incompatible firmware on an LTO-4 drive when doing
> encrypted backups (I ran into this recently).
>
> When it runs the backup, can you unfreeze the tape and use the same drive
> for an OS backup, does it still fail/and down the drive?
>
> Justin.
>
> On Wed, 28 Oct 2009, Reynolds, Susan K. wrote:
>
>> Has anyone encountered a problem where a SAP Agent backup just stalls, fails 
>> to load the tape, freezes the tape and then downs the drive...while the OS 
>> backups have no problem?
>>
>> And does anyone have an idea of what may cause this?
>>
>
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